Generally speaking, the Dokan (Cloud) team is doing a good job. My questions were answered quickly and thoroughly by support. Furthermore, the team (weDevs) has been around for a while, which is certainly beneficial for the long-term outlook. I was also able to set up a test shop fairly quickly using the templates (via a free trial account).

But unfortunately, there are still a few major challenges:

1) The biggest problem: GDPR! Unfortunately, the team's communication here in the Appsumo forum is very vague. The Appsumo description lists the product features as "GDPR-compliant." When Sumo-lings ask questions in the forum, they say Dokan is fully GDPR-compliant, and then they say they are only partially GDPR-compliant. Sorry, but that's not good. As a developer and provider, you need to be clear about whether you are 100% GDPR-compliant or not. If not, you should provide as much information as possible about when you will be. Otherwise, this solution cannot be used in Europe – and it's not you, but us as shop operators who are facing problems!

2) Page Builder: Currently, only the main pages can be edited in the page builder. Other pages, such as the checkout pages (...), are not editable. This is a must for me.

3) Email Notifications: Currently, in Dokan, I can only configure whether customers receive automatic email notifications after they have been active in the shop. However, as a shop operator, I have no way to edit these emails beforehand. I would like to determine for myself which messages and content customers receive from me. This is also a must.

There are still minor points that can be improved, e.g., the functions in the page builder, but this isn't dramatic, and I assume the team is generally working on UI optimization.

But the three points mentioned above are absolutely necessary for me to use Dokan (in Europe). I'll wait for the 60-day period for a possible refund and see if anything develops regarding these issues. If not, I'll unfortunately have to refund it.