I purchased the higher tier of this tool, expecting a smooth experience and reliable support. Unfortunately, when I tried to use the WooCommerce import feature, it simply kept loading without any progress. I reached out to support and received an immediate reply saying, “We will look into it,” but since then, I haven’t heard anything further. There has been no follow-up or meaningful assistance.

It’s disappointing to invest in a product that fails to deliver on its promises, especially when support is non-existent. As a customer, I rely on timely help when I encounter issues—particularly with features as important as WooCommerce integration. This lack of support makes the tool difficult to recommend.

In my experience, this product should not be listed on AppSumo until the team can provide proper support to their customers. At present, it offers little value because there is simply no help available when things go wrong.