Q: Setup Questions - Left Ticket Too
Hello, I'm having a few setup issues, and I'm hoping for a quick resolution, so I can cancel my Bitly subscription before it renews in a few days. I have set up a custom domain and the SSL certificate has migrated. I've attached a link to a public Google Drive folder so you can see the screengrabs. The domain is properly registered on ElkQR as short.pifster.org. However, I earlier registered a qr.pifster.org, which I now want to delete, but I get a "resource not available" error when I try to delete it. Also, when I try to make the new "short" subdomain the default I get a server error. Also, although I think I've set it up correctly, when I try to use the QR code with the URI of "home" I get a URI mismatch error. Please advise?
https://drive.google.com/drive/folders/1LB1_n-9bc6Rk3AQF0JTE-ck5vpAhL_vo?usp=drive_link

subinsureshofficial
Jul 3, 2025A: Hi, we see that you’ve submitted a ticket just a few minutes ago. Please allow our team some time to check and respond. There’s no need to post here, as solutions will be provided via the support ticket. We appreciate your understanding — thank you!
Best Regards,
ElkQR Team

Verified purchaser
The team at ElkQR worked diligently to resolve my issue and answered all my questions. It's working very well now. I just wanted to follow up, and give them the credit they earned. Thank you! I can now cancel my Bitly subscription.
Thank you so much for your kind words — your message truly means a lot to the entire ElkQR team! 🙏
We’re thrilled to hear everything is working well, and we're honored to have earned your trust. If you ever need anything, we’re just a message away.
Thank you again for your support, and welcome fully to the ElkQR family! 💙
Best regards,
The ElkQR Team