Emailit Questions

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Q: Why only 1000 emails can be sent per month ?

I bought License Tier 3 and whenever i create new workspace it shows email credit as only 1000 ?
Why? I am not able to send more than 1000 emails even in tire 3!!!
I had to purchase email credits to send more than 1000 emails in a workspace. all workspaces have default 1000 email limit. Explain this please.

amuralikumarPLUSEdited Jun 23, 2025
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Founder Team
George_Dragit

George_Dragit

Jun 24, 2025

A: Hi there,

Tier 3 allows you to send up to 100k emails a month before the credits are used - we call it monthly allowance.

You should see it above the email credits.

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Q: Presale

Question 1: SMTP Integration for CloudPanel
We use CloudPanel for our servers and clients. Since CloudPanel lacks SMTP functionality, can we integrate Emailit's SMTP service for system notifications and integrations to avoid installing dedicated SMTP servers?

Question 2: Email Logs
Do you provide detailed logs of sent emails including dates, recipients, and delivery statuses for auditing and troubleshooting?

Question 3: Email Tracking
Do you offer tracking features for:

Delivery confirmations
Read receipts
Open rates
Bounce/failure reports

Codigo6Jun 22, 2025
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Founder Team
George_Dragit

George_Dragit

Jun 22, 2025

A: Hi there,

1/ Sure, as long as they support SMTP to send emails.

2/ Yes, in emails tab in main menu

3/ We do allow tracking for Loads and Clicks - Sent and Bounce are not considered but email flow statuses (also visible)

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Q: It would be useful:

▪️Export: Logs, Contacts, Emails, Events, Suppressions (e.g. to CSV)
▪️Delete old logs
▪️Metrics - Access to data from previous months

Jack.SPLUSEdited Jun 17, 2025
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Founder Team
George_Dragit

George_Dragit

Jun 17, 2025

A: Hi Jack!

1/ Exports are in making, currently targeted. Q3 2025

2/ Logs are rotated automatically by our systems, we will introduce an option/add-on for more controlled data retention next year.

3/ This is on our roadmap and targeted for Q4 2025.

3/

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Q: Can i use it with Mautic inside Coolify?

Can i use it with Mautic inside Coolify? I have self hosted my server where I install coolify inside vps. Using Coolify I installed mautic so can I use it as SMTP your service?

104853252520389383922Jun 13, 2025
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Founder Team
George_Dragit

George_Dragit

Jun 13, 2025

A: Hi there,

Sure!

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Q: Google Workspace to Emailit

Hello, I would like to cancel my Google Workspace subscription and am wondering if Emailit would be ideal for sending my emails. However, I have a few questions.

1 - I noticed that Emailit does not allow cold emailing. Does this mean that I would not be able to send emails to my current contacts since they are already in my file?

2 - I saw that there is a limit of 1,000 emails per hour. Sometimes I get a lot of registrations via a form (around 2,000 per hour for 2 hours) because it corresponds to announcements made during a TV show. And the people who watch the program sign up.

3 - I use Activepieces. Can I link Emailit to the Mail or Outlook application, for example, to access messages sent by Activepieces? Will they be in the “sent mail” folder?

4 - Can I send emails from my Mail inbox? Won't they be considered cold emails ?

Micha_fJun 11, 2025
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Founder Team
George_Dragit

George_Dragit

Jun 11, 2025

A: Hi there,

We are not an email inbox (not a replacement for Google Workspace). We are email sending platform (ESP). You can use our SMTP and API to send email though us from your verified sending domains.

Mostly trascational emails like sign-up confirmations, welcome emails and such.
Or marketing emails like newsletters, promos and such.

We do not allow cold emailing (You have to have a...

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