Hi, I'm trying to set up Zapier to feed new users of my app into a Flow in Encharge. At the moment I seem to only be able to 'add a Tag' in a 3rd step in Zapier. The multi-step Zaps requires the Zapier Pro plan ($300 / yr). Please can I check if there are any plans to be able to add a tag in the 2nd step, where we map the data to the fields like email, name etc.
You guys describe this 3rd step here: https://help.encharge.io/en/article/tag-a-person-in-a-zap-in-zapier-lw4z6d/
At the moment a workaround I'm using is to add the tag in Company field and my segment conditions are now the tag or the company field. This might not work well in the longrun, hence the question above. Thanks
A: Great question—and you're totally right in how you've spotted the limitation.
At the moment, Zapier's "Add or Update Person in Encharge" action unfortunately does not support tags natively. That's why the workaround we recommend is the 3-step Zap:
• Step 1: Your trigger (e.g. new signup) • Step 2: Add or Update Person in Encharge (map name, email, etc.) • Step 3: Add Tag in Encharge
Hi David, thanks for your detailed reply and totally understand that getting Zapier to change is probably the bigger blocker. I'll check out Pabbly Connect .. thanks for the suggestion. Super impressed with Encharge so far!!!
No worries at all! And I'm super happy that you're enjoying Encharge :)
Q: What happened?
I thought encharge was for the sale but it's no longer available. i wanted to buy this when I got home from work is there a mistake or was there a limit of buyers?
Q: All transactional email categories are not included????
Do I understand correctly that even with Tier 6 transactional email tags don't work?
So all of this is only available with the Premium Upgrade at €129/month?
There are a lot of different types of transactional emails an application can send via an API. For example, an application can send a password reset email or an order confirmation email, depending on the user's action.
Password Reset: Email sent to a user when they forget their password.
Account Creation: Email sent to a user when they create a new account. Order Confirmation: Email sent to a user when they place an order. Shipping Updates: Email sent to a user to inform them that their order has shipped.
Invoice: Email sent to a user to inform them of an invoice.
So all of this is only available with the Premium upgrade? What a shame...
Totally get the frustration here—and you're understanding it correctly:
✅ Marketing emails (like broadcasts, automations, welcome series, etc.) are all included with Tier 6 and other LTD tiers. ❌ Transactional emails via API—like password resets, order confirmations, invoices, etc.—are not included in any LTD tier, even Tier 6.
Q: Having a hard time loggin in. how do I connect with you? email not working
Hi, I emailed your support but got no answer. I can't seem to log in to be able to stack my codes. How do I reach you?
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I connected through to your chat and ask a couple of questions. No one answered. Are you answering questions or we need to contact you another way?
Thanks
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Q: Zapier Actions
Hi,
I'm trying to set up Zapier to feed new users of my app into a Flow in Encharge. At the moment I seem to only be able to 'add a Tag' in a 3rd step in Zapier. The multi-step Zaps requires the Zapier Pro plan ($300 / yr). Please can I check if there are any plans to be able to add a tag in the 2nd step, where we map the data to the fields like email, name etc.
You guys describe this 3rd step here: https://help.encharge.io/en/article/tag-a-person-in-a-zap-in-zapier-lw4z6d/
At the moment a workaround I'm using is to add the tag in Company field and my segment conditions are now the tag or the company field. This might not work well in the longrun, hence the question above. Thanks
David_Encharge
Jun 13, 2025A: Great question—and you're totally right in how you've spotted the limitation.
At the moment, Zapier's "Add or Update Person in Encharge" action unfortunately does not support tags natively. That's why the workaround we recommend is the 3-step Zap:
• Step 1: Your trigger (e.g. new signup)
• Step 2: Add or Update Person in Encharge (map name, email, etc.)
• Step 3: Add Tag in Encharge
The...
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Verified purchaser
Hi David, thanks for your detailed reply and totally understand that getting Zapier to change is probably the bigger blocker. I'll check out Pabbly Connect .. thanks for the suggestion. Super impressed with Encharge so far!!!
No worries at all! And I'm super happy that you're enjoying Encharge :)
Q: What happened?
I thought encharge was for the sale but it's no longer available.
i wanted to buy this when I got home from work is there a mistake or was there a limit of buyers?
David_Encharge
Jun 12, 2025A: Hey Dimmers — yeah, the deal officially ended earlier this morning. Totally understand how that timing could catch you off guard 😕
For now, the deal's closed — but you can still try Encharge free for 14 days here:
👉 https://encharge.io
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I could not upgrade, I thought the deal ended when it had to end. That is weird business
Missed it too was coming to buy this morning
David_Encharge, unfortunately, I didn't want to try it; I wanted to buy it. Oh well.
Same thing here; had it in my cart then missed it. If it comes back, I'll get it! :)
I wanted to buy it too ;(
Q: All transactional email categories are not included????
Do I understand correctly that even with Tier 6 transactional email tags don't work?
So all of this is only available with the Premium Upgrade at €129/month?
There are a lot of different types of transactional emails an application can send via an API. For example, an application can send a password reset email or an order confirmation email, depending on the user's action.
Password Reset: Email sent to a user when they forget their password.
Account Creation: Email sent to a user when they create a new account. Order Confirmation: Email sent to a user when they place an order. Shipping Updates: Email sent to a user to inform them that their order has shipped.
Invoice: Email sent to a user to inform them of an invoice.
So all of this is only available with the Premium upgrade? What a shame...
So it is useless for me 😢
David_Encharge
Jun 12, 2025A: Hey SINNfonie 👋
Totally get the frustration here—and you're understanding it correctly:
✅ Marketing emails (like broadcasts, automations, welcome series, etc.) are all included with Tier 6 and other LTD tiers.
❌ Transactional emails via API—like password resets, order confirmations, invoices, etc.—are not included in any LTD tier, even Tier 6.
Those require the Premium plan.
We know this...
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