We have an integration with Figma that lets you access your Brand Guideline content from Ethos directly within Figma. To import assets into Ethos, you can connect Google Drive, Dropbox, or upload manually.
You can create a free account by going to https://app.yourethos.io/account/tier-select/. You can then send us an email at team@yourethos.io and we'll help you redeem your codes.
I submitted multiple emails and chat messages about having trouble redeeming my codes, but I haven't received a response. I can't create any showrooms or pretty much do anything on the site without a membership, despite purchasing Tier 4 a week ago. Is Ethos currently down, or is this going to be foreshadowing about how assistants go? I really want to give Ethos a go before asking for a refund.
I’m really sorry we missed your messages. We’re usually super responsive Monday–Friday, so this definitely isn’t the norm and we’ll make sure it doesn’t happen again. I just emailed you directly with steps to get your account set up and get you into your Tier 4 membership. You should be all set shortly, and if there’s anything else you need, we’re here to help.
We have a Terms of Service, Privacy Policy, and a cookie manager to handle user preferences. To ensure GDPR compliance for data transfers outside the EEA, we offer Standard Contractual Clauses (SCCs), which provide legal safeguards for personal data shared internationally.These apply to both the Ethos Brand Management Platform and Marketing Website. Let us know if you need a...
Hey TheGar, It shouldn’t be running slow unless there are special characters or corrupted files causing issues during the save process. Mind shooting us an email at team@yourethos.io with your location, account info, and the name of your brand showroom? We’ll take a closer look and make sure everything runs smoothly going forward. Thanks, Brian
We’re planning to upgrade our frontend later this year using Ant Design and Tailwind components. If you have any feedback or ideas on how we can improve the UI, feel free to email us at team@yourethos.io. We’d love to hear your thoughts.
Thanks for the update. My only recommendation is to make the UI cleaner and more modern, similar to your competitors, who have a simpler layout and design. Additionally, streamline the process of creating Brand CI to make it quicker and reduce the amount of information needed in each section.
Curious which competitors you feel have a cleaner UI. We think ours is modern, but we’re moving to a design library to streamline things. We’re also adding a feature to auto-pull brand assets from your domain—colors, fonts, logos, etc.
Q: Can I ad Firma files to it?
I have a guideline prepared in Figma. Can I use it also with Ethos?
brianmfriedman
Jul 16, 2025A: Hey Annika,
We have an integration with Figma that lets you access your Brand Guideline content from Ethos directly within Figma. To import assets into Ethos, you can connect Google Drive, Dropbox, or upload manually.
Thanks,
Brian
Share Ethos
Q: Codes not working
Tried to redeem two codes, and both times got an error saying the codes were not working. I see it's been an issue before. How can this be sorted?
brianmfriedman
Jul 1, 2025A: Hey Daniel,
You can create a free account by going to https://app.yourethos.io/account/tier-select/. You can then send us an email at team@yourethos.io and we'll help you redeem your codes.
Thanks,
Brian
Share Ethos
Verified purchaser
Thanks done
Q: Is Ethos currently down?
I submitted multiple emails and chat messages about having trouble redeeming my codes, but I haven't received a response. I can't create any showrooms or pretty much do anything on the site without a membership, despite purchasing Tier 4 a week ago. Is Ethos currently down, or is this going to be foreshadowing about how assistants go? I really want to give Ethos a go before asking for a refund.
brianmfriedman
Jun 23, 2025A: Hey Hilda,
I’m really sorry we missed your messages. We’re usually super responsive Monday–Friday, so this definitely isn’t the norm and we’ll make sure it doesn’t happen again. I just emailed you directly with steps to get your account set up and get you into your Tier 4 membership. You should be all set shortly, and if there’s anything else you need, we’re here to help.
Thanks,
Brian
Share Ethos
Verified purchaser
Hello Brian, I appreciate you getting back to me. I still have not received an email.
Hi Hilda,
I’ve sent a new email your way from team@yourethos.io. If it doesn’t land in your inbox, let me know and I’ll resend.
Thanks,
Brian
Hi Hilda,
I’ve sent a new email your way from team@yourethos.io. If it doesn’t land in your inbox, let me know and I’ll resend.
Thanks,
Brian
Q: PRIVACY
Where's the privacy of OUR CONTENT, why is not GDPR ready yet????
brianmfriedman
Jun 3, 2025A: Hey The Gar,
We have a Terms of Service, Privacy Policy, and a cookie manager to handle user preferences. To ensure GDPR compliance for data transfers outside the EEA, we offer Standard Contractual Clauses (SCCs), which provide legal safeguards for personal data shared internationally.These apply to both the Ethos Brand Management Platform and Marketing Website. Let us know if you need a...
Share Ethos
thanks, I' using it and it's so slow every single time that is saving data, even when it's just a few text lines
Hey TheGar, It shouldn’t be running slow unless there are special characters or corrupted files causing issues during the save process. Mind shooting us an email at team@yourethos.io with your location, account info, and the name of your brand showroom? We’ll take a closer look and make sure everything runs smoothly going forward. Thanks, Brian
Q: any plans to update the UI of your platform?
brianmfriedman
Edited Apr 28, 2025A: Hey Wonka,
We’re planning to upgrade our frontend later this year using Ant Design and Tailwind components. If you have any feedback or ideas on how we can improve the UI, feel free to email us at team@yourethos.io. We’d love to hear your thoughts.
Thanks,
Brian
Share Ethos
Verified purchaser
Thanks for the update. My only recommendation is to make the UI cleaner and more modern, similar to your competitors, who have a simpler layout and design. Additionally, streamline the process of creating Brand CI to make it quicker and reduce the amount of information needed in each section.
Hey Wonka,
Curious which competitors you feel have a cleaner UI. We think ours is modern, but we’re moving to a design library to streamline things. We’re also adding a feature to auto-pull brand assets from your domain—colors, fonts, logos, etc.
Thanks,
Brian