One question. Does your platform support built in file conversion or do I have to upload all size and file format variants as a part of my brand's assets? In other words does your platform support "the ability to convert upon export asset files in the right size, and file format."
We are building out file conversion next quarter. You'll be able to upload a file such as a PNG and then a user would be able to download it in a different format such as EPS or SVG. For now you can upload different files with different formats and label or tag them to make them easily searchable. Here's an example: https://brand.supermush.com/#identity
Hey IgniteArtsAndSTEM, We don't have this feature on our roadmap yet. You can add it with more details to our public roadmap here: https://trello.com/b/LpiXnkcN/ethos-public-roadmap. Thanks, Brian
Q: Questions about the Ethos product
Hello Ethos team,
I really like your product and am considering purchasing Tier 4, but I have a few questions:
1.- What CMS are you using? If it’s WordPress, can I customize it with code? 2.- I noticed that some sections only allow images. Is it possible to add both text and images to those sections? 3.- Can I customize existing templates or create new templates from scratch? 4.- When giving a client access to review their showroom or brand, do they need to log in? If so, does your branding appear, or would it show my own branding?
I would greatly appreciate it if you could answer these questions. I hope to make a decision soon.
These are all great questions. I missed your question, so I'm sorry for getting back to you just now. We are using Wordpress, PHP, AWS and Cloudways for our main stack. We do support HTML within our text fields, and we're adding a WYSIWYG editor for more visual customizations with CSS. You can customize one of our four template now and duplicate it as your own. When inviting clients...
Is it possible with Ethos to simply enter your domain and have the software automatically import your brand assets from your website, such as your color palette, logo, etc.? If not, is that a feature you might consider adding in the near future?
We support white label for your Brand Showrooms, however our CMS and backend is not white labeled. See here: https://help.yourethos.io/en/articles/2111681. You can invite your clients to edit or view the Brand Showroom or you can send them the direct link to your Brand Showroom. See here: https://help.yourethos.io/en/articles/2111105 and...
Can you please let me know how to remove these? If this is not available I may need to refund my tier 4 purchase. I would not like my customers to have your branding and upsell adds on my supposed to be White Labeled showcases
hello, When my customers go into their showroom it has your chatbot and a book a Brand Audit with your company call to action. Please let me know if this is going to be removed for the agency plans?
Thank you, When my clients login to edit the showroom there is an ad call to action section to request a brand audit with your team and a chatbot for ethos. How do I remove these from my clients showrooms?
Can you email us at team@yourethos.io with screenshots of what your clients are experiencing? We can then see if it's a bug or a new feature that we should prioritize. Thanks!
Q: file format conversion in download
I think I'm in LOVE!!!
One question. Does your platform support built in file conversion or do I have to upload all size and file format variants as a part of my brand's assets? In other words does your platform support "the ability to convert upon export asset files in the right size, and file format."
brianmfriedman
Mar 12, 2025A: Hey IgniteArtsAndSTEM,
We are building out file conversion next quarter. You'll be able to upload a file such as a PNG and then a user would be able to download it in a different format such as EPS or SVG. For now you can upload different files with different formats and label or tag them to make them easily searchable. Here's an example: https://brand.supermush.com/#identity
Thanks,
Brian
Share Ethos
That's fantastic! Would this also include the ability to download different file sizes as well?
Hey IgniteArtsAndSTEM, We don't have this feature on our roadmap yet. You can add it with more details to our public roadmap here: https://trello.com/b/LpiXnkcN/ethos-public-roadmap. Thanks, Brian
Q: Questions about the Ethos product
Hello Ethos team,
I really like your product and am considering purchasing Tier 4, but I have a few questions:
1.- What CMS are you using? If it’s WordPress, can I customize it with code?
2.- I noticed that some sections only allow images. Is it possible to add both text and images to those sections?
3.- Can I customize existing templates or create new templates from scratch?
4.- When giving a client access to review their showroom or brand, do they need to log in? If so, does your branding appear, or would it show my own branding?
I would greatly appreciate it if you could answer these questions. I hope to make a decision soon.
Thank you in advance for your attention.
brianmfriedman
Feb 11, 2025A: Hey Tony,
These are all great questions. I missed your question, so I'm sorry for getting back to you just now. We are using Wordpress, PHP, AWS and Cloudways for our main stack. We do support HTML within our text fields, and we're adding a WYSIWYG editor for more visual customizations with CSS. You can customize one of our four template now and duplicate it as your own. When inviting clients...
Share Ethos
Q: Automatic Brand Asset Import in Ethos
Is it possible with Ethos to simply enter your domain and have the software automatically import your brand assets from your website, such as your color palette, logo, etc.? If not, is that a feature you might consider adding in the near future?
Share Ethos
Hey Idw2972,
We are planning to build out this feature next quarter. It will automatically add your logo, fonts and colors.
Thanks,
Brian
Q: Can’t redeem my code
I don’t have an account yet and had planned to redeem code one when setting up. What should I do?
brianmfriedman
Dec 13, 2024A: Hey Dan,
You can create an account her https://app.yourethos.io/account/tier-select/ and then email us at team@yourethos.io to redeem your codes.
Thanks,
Brian
Share Ethos
Q: Remove Marketing adds for Clients
Hello This says white label but has marketing adds on my clients logins. How do I remove that?
brianmfriedman
Dec 2, 2024A: Hey,
We support white label for your Brand Showrooms, however our CMS and backend is not white labeled. See here: https://help.yourethos.io/en/articles/2111681. You can invite your clients to edit or view the Brand Showroom or you can send them the direct link to your Brand Showroom. See here: https://help.yourethos.io/en/articles/2111105 and...
Share Ethos
Verified purchaser
Can you please let me know how to remove these? If this is not available I may need to refund my tier 4 purchase. I would not like my customers to have your branding and upsell adds on my supposed to be White Labeled showcases
I would like to know if that can be removed too, as that is a deal breaker for me.
is this fixed please?
Verified purchaser
hello, When my customers go into their showroom it has your chatbot and a book a Brand Audit with your company call to action. Please let me know if this is going to be removed for the agency plans?
Verified purchaser
Thank you, When my clients login to edit the showroom there is an ad call to action section to request a brand audit with your team and a chatbot for ethos. How do I remove these from my clients showrooms?
Can you email us at team@yourethos.io with screenshots of what your clients are experiencing? We can then see if it's a bug or a new feature that we should prioritize. Thanks!