Is Ethos currently down?

Question

I submitted multiple emails and chat messages about having trouble redeeming my codes, but I haven\u0027t received a response. I can\u0027t create any showrooms or pretty much do anything on the site without a membership, despite purchasing Tier 4 a week ago. Is Ethos currently down, or is this going to be foreshadowing about how assistants go? I really want to give Ethos a go before asking for a refund.

brianmfriedman · Answer

Hey Hilda,\u000a\u000aI’m really sorry we missed your messages. We’re usually super responsive Monday–Friday, so this definitely isn’t the norm and we’ll make sure it doesn’t happen again. I just emailed you directly with steps to get your account set up and get you into your Tier 4 membership. You should be all set shortly, and if there’s anything else you need, we’re here to help.\u000a\u000aThanks,\u000a\u000aBrian

hilda2 · Answer

Hello Brian, I appreciate you getting back to me. I still have not received an email.

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