If you have Plan 2 or 3, then simply go to your dashboard -> Settings ⚙️ -> Link More Accounts NB. At the moment only Google/Gmail accounts can be added and one must be setup as primary email
Q: Add Stella to group chat
Do you have any function or a plan to add this where you can add Stella into a group chat.
Basically I would like to add Stella to a private group chat of my team. I don't need the rest of the group members to be able to use Stella but I would like to tag Stella and have the AI reply into the group chat, so that everyone can see the response.
Just an idea! Let me know if its possible or likely to be added.
A: We were facing some issues with AWS, which is now resolved. It should be working fine for you. If that's not the case please write us at support@fasttrackr.ai
to add detail, the response is "Oh no! Something went wrong. Your request couldn't be processed. Please try again" but with emojis.
What's weird is it will then complete an OLD request. it just happened again! I asked it to research something and it replied with. I'VE JUST DRAFTED YOUR EMAIL lol its very jarring to use. I do hope there's some temporary hiccup or an issue with my specific account?
Just an update - it appears to be working much better now. I will see but hopefully it was temporary! Thanks for the support email address.
Q: Clarification Unlimited Plan
Does unlimited Email Accounts mean, that I can add unlimited email addresses from the same domain or can I use unlimited domains? Further, is every email account then linked to one WhatsApp Chat or will there be one chat per email address?. Thanks.
A: Hi Julius99, Thank you for asking this question. You can connect unlimited Google Workspace/ Gmail emails, irrespective of their domain. Each user will have one WhatsApp chat where they can manage all of their emails. Please note email marked as primary will perform the actions such as creating calendar invite/ drafting emails. Hope it answers your question, if you have any other doubt,...
Q: Public roadmap URL?
What is your public roadmap URL so that users can vote and help you improve your product ? Canny or Trello board ?
Share Stella AI
Q: Question about multiple email accounts
How do I add multiple email accounts?
Share Stella AI
Verified purchaser
If you have Plan 2 or 3, then simply go to your dashboard -> Settings ⚙️ -> Link More Accounts
NB. At the moment only Google/Gmail accounts can be added and one must be setup as primary email
Q: Add Stella to group chat
Do you have any function or a plan to add this where you can add Stella into a group chat.
Basically I would like to add Stella to a private group chat of my team. I don't need the rest of the group members to be able to use Stella but I would like to tag Stella and have the AI reply into the group chat, so that everyone can see the response.
Just an idea! Let me know if its possible or likely to be added.
Share Stella AI
Q: Support? Why do requests keep failing
I set up Stella and asked it to draft a couple emails, failed. Then I asked it if we got any emails from Wordfence, that failed too.
Then when I asked it if there was any support, THAT made it finally answer the previous question and it showed emails from Wordfence.
Anyway is there a support email address or something how can I get this thing working?
PV.FastTrackr
Jun 20, 2025A: We were facing some issues with AWS, which is now resolved. It should be working fine for you. If that's not the case please write us at support@fasttrackr.ai
Share Stella AI
Verified purchaser
to add detail, the response is "Oh no! Something went wrong. Your request couldn't be processed. Please try again" but with emojis.
What's weird is it will then complete an OLD request. it just happened again! I asked it to research something and it replied with. I'VE JUST DRAFTED YOUR EMAIL lol its very jarring to use. I do hope there's some temporary hiccup or an issue with my specific account?
Verified purchaser
Just an update - it appears to be working much better now. I will see but hopefully it was temporary! Thanks for the support email address.
Q: Clarification Unlimited Plan
Does unlimited Email Accounts mean, that I can add unlimited email addresses from the same domain or can I use unlimited domains? Further, is every email account then linked to one WhatsApp Chat or will there be one chat per email address?. Thanks.
PV.FastTrackr
Jun 16, 2025A: Hi Julius99,
Thank you for asking this question. You can connect unlimited Google Workspace/ Gmail emails, irrespective of their domain.
Each user will have one WhatsApp chat where they can manage all of their emails.
Please note email marked as primary will perform the actions such as creating calendar invite/ drafting emails.
Hope it answers your question, if you have any other doubt,...
Share Stella AI