Q: How long does it take to get your account upgraded with the AppSumo code deal?
I sent an email on Mon, Jun 16, 12:22 AM (CST US) with the code from my AppSumo purchase. I did not receive any update or response after 48 hours and so sent another followup email and no help or response.
CultureBoard_Customer_Care_Team
Jun 29, 2025A: sorry for the later upgrade, we had some problems, everything should be fine now :)
321ActionPLUS
Verified purchaser
I am having the same issue. It has been over a week for me now with no response. Platform looks nice but there does not appear to be any support.
rajnish6PLUSVerified purchaser
I am facing the same issue as well, have emailed them twice, but no response so far
110438431662977909013Verified purchaser
Same thing here. 48hs I've purchased and no activation. Waiting for another 2 days. If no answer received, I'll definitely cancel and refund.
nvgntxVerified purchaser
Same for me...
321ActionPLUSVerified purchaser
I am also getting a steady stream of emails from Peter (developer?) Their marketing looks good - I just wish they would respond to the activation requests!
sorry for the later upgrade, we had some problems, everything should be fine now :)