Very disappointed
They're icons, right? How hard can it be?
Unfortunately, flat-icons made it hard. I should have listened to other reviews—the search function stinks. And rather than have individual icons, everything is all bundled. While that is cool in some instances, if you're searching for a particular icon and the search results show these bundles where you can't even see the icon that you're looking for ... well it pretty much sucks.
And if you're looking for a set of those standard black and white icons for menus, buttons, etc., as far as I can tell, they don't exist on flat-icons.
The final nail in the coffin: this deal is non-refundable. I found that out the hard way. I would have NEVER bought it if I had known it wasn't refundable. That's one of the good things about AppSumo, except for that rare instance when the deal isn't. AppSumo ... you guys are web wizards ... there MUST BE an easy way for you to draw more attention to deals that aren't refundable either on the offer or at checkout. Seriously, it's not that hard.
There's my 2 cents. I completely wasted money on something I will never use again because this tool is neither simple nor easy to use.
Paul_design
Jun 20, 2025Hi B-VP! Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We take all concerns seriously and understand how frustrating it can be when a product doesn't meet expectations. We're currently working to resolve some issues with our web app, which may have affected your experience, and we appreciate your patience as we get things back on track.
We're committed to improving both the usability and transparency of our platform. While some users enjoy the bundle format, we understand it's not ideal for every use case, and your points about search functionality and icon visibility are valuable. We'll definitely take these into account for future improvements. While we may not be able to change how things turned out, we want to show that we’re listening and that your feedback matters. If you ever decide to give it another try, our support team is always here to help.