Q: Hey there.
Liking it so far, but it looks like there is a bug-- Book looks great on chrome, but if the browser window isn't full screen it breaks nd doesn't display.
This is a problem for Sumo-lings who are trying to use this with another AppSumo deal, CrankWheel, which makes the chrome window about 85% of full size to allow for crankwheel to use the remaining real estate. It's also a problem for end-users (target readers) because I already had one recipient ping me they couldn't see it. Once they made chrome full screen, they could, but what happens to my readers who don't reach out :(
Is there an ETA on a fix for this? Thanks!
Beesum
May 15, 2024A: Hi pandacat
Sorry to hear about the issue but it is really best to contact support@flipbooklets.com as we need a lot more information to try and investigate this.
Sorry to say that it may be a bug with CrankWheel and not us. FlipBooklets works great at any size window so it may well be something in that software conflicting and causing the issue.
We've not used that software before so are not aware of how it works or what you are referring to exactly. Can you please send us a link to the page in question that has the issue and also screenshots (or better yet screen recordings) of what is happening please?
If there is something we can do to help, we certainly will. However this might be out of control if the issue is with CrankWheel.
We look forward to hearing from you and investigating.
Many thanks
Ben