Bought, tested and refunded
I had high hopes for this, as the agency deal was extremely appealing.
From the off, the onboarding experience was poor. The system only registered 9/10 codes - I followed redemption instructions to the tee but actually needed to create account BEFORE redeeming - and it took two days for support (Rodrigo) to respond.
Caveat: the founder responded via a different channel within four hours and, after insisting on a proof of purchase, sorted the issue. However, it’s not a good sign when the founder is responding a day and half before support.
Given the intention is to onboard clients to use this, it wasn’t a great start
Beyond that, the tool just didn’t meet benchmark;
- AI produced content that bore no resemblance to inputs whatsoever, not even close. Team advised me to customise the prompts, but if I wanted a manual, prompt-driven tool, I’d use Chat GPT.
- Limitations on publishing to certain platforms.
- Analytics is mostly a WIP - completely missing for Twitter & LinkedIn. In fact a lot of the advanced functionality seems to be Coming Soon.
- White labelling was a simple html embed rather than the more common custom domain.
- Onboarding my team by MagicLink didn’t work as the link never came (further underlining the using-with-clients issue). It wasn’t is spam and the email address was correct.
I really wanted to love this, but the conclusion I came to -underpinned by some other feedback here from those who stuck with it and gave it a go - was the tool needs to focus on implementing the functionality that’s already there and make it work, and upgrade support, before trying to expand the roadmap.
MarcosfromFollowr
Jun 2, 2025(CNAME OPTION IS LIVE... As we said it will be...)
First of all, I’m really sorry the experience didn’t meet your expectations. I totally understand your frustration, especially if you're looking to onboard clients quickly.
That said, I just wanted to share a few things in case you consider giving us another chance.
Followr isn’t a tool to just "try quickly" — it’s a platform built to implement, test and iterate with AI as part of your workflow. We’re not perfect, but we move fast, and we're fully committed to improving every week based on feedback like yours.
On support:
I do my best to reply personally as soon as possible — even on weekends — and I’m always reachable at marcos.d@followr.ai. On top of that, Rodrigo from support is active, and more Followr team members reply via the hello@ and support@ emails. We aim to respond fast, especially to cases like yours — and we really thought we had resolved it quickly, so apologies if it didn’t feel that way.
About the features:
AI content: If the results weren’t aligned with your input, you can actually customize AI behavior through prompt settings in your Company Settings. This lets you get much more specific content tailored to your tone or niche.
Platform limitations: The only limitation right now is Pinterest, and that’s due to their API. We're actively working on it and offering free AI image credits to make up for those limitations in the meantime.
Analytics: Our analytics shows performance across FB, IG, TikTok, and Pinterest, post by post, unified in one dashboard. It’s true — we want to take it even further, with AI-powered insights, and that’s already in motion.
White-label: The current white-label supports embedding, but now launched custom domain support, as many users have requested it. This is LIVE. Test it.
MagicLink: It’s working well for most users, but if the link didn’t arrive, it’s often due to a mistyped email or spam filtering. In any case, social login works too — and we could’ve fixed it for you right away if we had known.
We're here every day for these kinds of issues, and I would personally love for you to give Followr another shot. I’ll make sure everything is set up for you, and I’ll cover any concerns you have — just email me directly and I’ll take care of it.