Q: Plan
1) Plan 1 with Limited customization, logo, thumbnails, images & colors.
The Plan 2/4/6 no such function of Limited customization, logo, thumbnails, images & colors?
2) How to get full custom domain www.domain.com which not sub.domain.com?
Any advice on current plans offer here?
3) For extra admin user, can setting right on certain sections like only allow create course only?
Thanks
Adrian-forento.io
Apr 25, 2025A: Hey synergy.my, thank you for your questions.
1. The " Limited customization, logo, thumbnails, images & colors" refers to the customization options available for the academy. The academy is where your products would go (courses, digital downloads, etc) and where users would sign up, purchase, and access them. You get to build your academy on all of our plans (including the free plan). Start plans (tier 2, 4 & 6) also have access to the website builder, where you can set up custom landing pages for specific offers. This feature allows you to create a storefront for your offers with more customization than what's available directly on your academy.
2. When you connect a custom domain to Forento, the root domain (example.com) gets attached to your website. Then, a subdomain (app.example.com) is connected to your academy. You can choose to change the "app" part to any other prefix, like "academy", "courses", or "learn". You can learn more about connecting a custom domain here: https://help.forento.io/en/articles/9201186-connecting-a-custom-domain
3. As of now, there's no permission management for team members. Anyone you invite as a team member will be an admin by default and will have the same access as you (except the fact that you, as a super admin, can remove and manage team members).
Feel free to reach out through the live chat on our website if you have any other questions!
/Adrian at Forento