Q: Hello - I sent an email to support and haven't received a response
I tried to activate my appsumo plan and I got an error saying I couldn't. The error stated we are unable to process your verification code and to contact support for resolution. I would like to test out the app and begin using it but can't get the activation to work. Any help?
A: Hi Jason, our sincerest apologies. We did find a glitch in our activation flow, but we've sorted all that out now. Here's how to resolve your issue ASAP:
1. If you weren't able to get into Frontly yet, create an account manually at https://v2.frontly.ai/signup
2. Contact our support team via the in-app chat or support@frontlyapp.com confirming the email you used for your account, and the...
Same issue here. I sent an e-mail with my license key to the support address but hadn't yet created an account; now I have.
Q: Pls Clarify!
I am a bit confused. I am one of your early adopters. I got Tier 5.
Is the upgrade automatic or I have to opt for it. Secondly, if I upgrate to V2 Will I still get the same deal (in numbers and features) as follows:
Unlimited apps Unlimited admin users Unlimited users 500 AI tokens per month Unlimited pages White labeling Bring your own OpenAI API Key (access to GPT-4)
I would appreciate if you clarify it in a simple language. The link to your website explaination page is a bit confusing at least for me.
Your platform is good and I hope from you the best for your early adopters.
A: Hey, thanks for your interest in Frontly! With our new AI Copilot just being released, we're working on revamping our demo app library and templates. If you check back in a few days, we should have some more examples in our app marketplace!
Frontly is only for web apps, but you can create responsive apps.
Frontly's system handles auth and basic system logic and hosting. You can use the...
I have read through your previous user support document twice now and thanks for updating it.
First, if I understand it correctly, thank you for taking care of our previous buyers as it does look like we're getting a whole lot more. The row limit thing is a mute point because we can use Google Sheets or Supabase which from what I understand will not have limits. Correct? I remember a Pre-V1 when we didn't have an option but to use Google Sheets!
Finally, let's get to my question. Do we get access to API? (I'm not asking about API keys to LLMs but API access to Frontly)
Q: What's the difference between apps and branded apps
Hi what's the difference between apps and branded apps? Apps is unlimited, branded apps is limited. Not sure what the difference is.
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Q: Hello - I sent an email to support and haven't received a response
I tried to activate my appsumo plan and I got an error saying I couldn't. The error stated we are unable to process your verification code and to contact support for resolution. I would like to test out the app and begin using it but can't get the activation to work. Any help?
Patrick_Frontly
Apr 22, 2025A: Hi Jason, our sincerest apologies. We did find a glitch in our activation flow, but we've sorted all that out now. Here's how to resolve your issue ASAP:
1. If you weren't able to get into Frontly yet, create an account manually at https://v2.frontly.ai/signup
2. Contact our support team via the in-app chat or support@frontlyapp.com confirming the email you used for your account, and the...
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Verified purchaser
It happens. No worries. Will do this tonight or tomorrow am. Thanks for the follow up.
Verified purchaser
Same issue here. I sent an e-mail with my license key to the support address but hadn't yet created an account; now I have.
Q: Pls Clarify!
I am a bit confused. I am one of your early adopters. I got Tier 5.
Is the upgrade automatic or I have to opt for it.
Secondly, if I upgrate to V2 Will I still get the same deal (in numbers and features) as follows:
Unlimited apps
Unlimited admin users
Unlimited users
500 AI tokens per month
Unlimited pages
White labeling
Bring your own OpenAI API Key (access to GPT-4)
I would appreciate if you clarify it in a simple language. The link to your website explaination page is a bit confusing at least for me.
Your platform is good and I hope from you the best for your early adopters.
Thanks and waiting.
Patrick_Frontly
Apr 22, 2025A: Hi there! Yes, to put it simply, you will get all the same access / features you had in V1.
The only main difference is that our AI Credit measurement system has changed in V2, so you'll see a higher number in the new platform.
V2 is a completely separate system, so you will have to sign up at https://v2.frontly.ai/signup
After you sign up, you can fill out this form and our team will...
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Yes.. please reply as this is crucial for us…, Frontly Team?
Q: Sample apps
1. Hi I was wondering if there are any public apps that are made on frontly. I want to see some.
2. Also can I make apps for iPhone and android devices
3. How does the backend for the apps work?
Patrick_Frontly
Apr 22, 2025A: Hey, thanks for your interest in Frontly! With our new AI Copilot just being released, we're working on revamping our demo app library and templates. If you check back in a few days, we should have some more examples in our app marketplace!
Frontly is only for web apps, but you can create responsive apps.
Frontly's system handles auth and basic system logic and hosting. You can use the...
Share Frontly
Q: Previous T5 & API access
I have read through your previous user support document twice now and thanks for updating it.
First, if I understand it correctly, thank you for taking care of our previous buyers as it does look like we're getting a whole lot more. The row limit thing is a mute point because we can use Google Sheets or Supabase which from what I understand will not have limits. Correct? I remember a Pre-V1 when we didn't have an option but to use Google Sheets!
Finally, let's get to my question. Do we get access to API? (I'm not asking about API keys to LLMs but API access to Frontly)
Patrick_Frontly
Apr 22, 2025A: Hey Lynette, thanks for your question!
Correct - there are no row storage limits on Google and Supabase.
If you are a previous buyer, then you'll have access to the API.
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