Gappeo Reviews

4.1

4.16 stars
4.16 stars
25

Taco ratings

18
0
2
3
2
AskSumo

Customers are raving about Gappeo, praising its comprehensive range of assessments, user-friendly interface, and customizable features. While there are a few minor hiccups like limited email customization and minor UI issues, the overall consensus is that Gappeo is hitting the mark and is a solid buy for those in need of a talent and skills assessment platform. Plus, with a 60-day money-back guarantee, it's worth giving it a try.

AI-powered summary of customer reviews
Showing 1 - 20 of 25 reviews
Verified Purchaser badge

Verified purchaser

Member since: Oct 2014Deals bought: 567
2 stars
2 stars
Posted: Apr 25, 2025

Half baked product and missing features

No one can argue the importance of such tool for any business owner but it's missing important features.

Their invitation emails cannot be fully customised. For example, they keep Goppeo social media links in the signature section of the email and you can't edit it.

The email header image cannot be changed, and shouts Gappeo.

The assessment landing page has a spotlight image as if something is broken, and again, you cannot customise anything.

You cannot set the change or extend the time of the Gappeo pre-built test.

Couldn't find any help resources. Even their support page is just a form with no option to chat or a way to follow up on your support tickets.

On top of that, most links on their AppSumo page are not working. For example, roadmap link leads to an empty trello board and the request a demo is a broken freshdesk link.

Everything makes me feel that the product is not getting enough care and attention

I am keeping the tool for now till I see how their team will respond to the above.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Apr 2024Deals bought: 37
5 stars
5 stars
Posted: Apr 16, 2025

Exceptional Product / Best Customer Service Ever

I must admit that I purchased this product a few months ago and have not yet been able to fully learn its capabilities. I received an email for the Maji, to schedule a demo call, and I can honestly say that, being a busy entrepreneur, time is the most valuable capital we have, and after spending about a half an hour with Maji, he was extremely informative and was able to provide answers regarding cabilities that I didn't know to have.

I strongly recommend that if you are looking for a great product and even better customer service, you should purchase Gappeo, you would not regret.

Founder Team
Adi_A

Adi_A

Apr 17, 2025

Hello H.Haris,

Thank you so much for your kind words and recommendation! We’re glad to hear Maji was able to provide helpful insights during your demo. Your support means a lot to us, and we’re thrilled to have you as part of the Gappeo.

Regards,
Adi

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jan 2011Deals bought: 61
5 stars
5 stars
Posted: Apr 10, 2025

We love Gappeo

We love what we are able to do with Gappeo and how much it has helped us with our candidate assessment process. We also plan to use it for staff competency assessments going forward. This is such a useful tool for talent acquisition and talent development too. We are very pleased with this lifetime deal!

Founder Team
Adi_A

Adi_A

Apr 11, 2025

Dear Sumoling,

Thank you for the great feedback! We're glad Gappeo is helping with both candidate and staff assessments. Excited to support your talent journey!

Regards,
Adi

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jun 2023Deals bought: 51
5 stars
5 stars
Posted: Apr 3, 2025

Great so far - Pre-built questions, but with great customizability

While this software definitely has room for improvement, I still feel its worth 5 tacos. I read another review on here that said the questions as basic. That is true. While the pre-built tests include a combination of easy/medium/hard difficulties, I don't know how accurate those different levels are. But I think that is what you get with pre-built tests.

I however, did not buy this deal for the pre-built tests, I bought it for the ability to create my own. Here, I think Gappeo has a good system. Each test question can be either multiple choice or essay. The question editor is easy to use, and offers a lot of formatting options. You can include a link to a PDF that the applicant can open, or you can add pictures into the questions as well. The questions I want to create are more open ended. I want to see if the applicant can find issues. So being able to add the picture, and have the application list out the issues they find, is exactly what I was looking for.

Overall, I am very happy with this purchase, and wish the devs the best of luck!

Founder Team
Adi_A

Adi_A

Apr 4, 2025

Hello Randomnesser,

Thank you for the great review! We're glad you're enjoying the custom question builder and finding it useful.

Your support means a lot — more improvements coming soon!

Regards,
Adi

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jul 2021Deals bought: 40
5 stars
5 stars
Posted: Apr 1, 2025

Worth the money, easy to use with lots of ready made tests. Saved my day.

I just got the deal and started building my first test. The platform is really easy to use and has lots of ready-made and ready to use tests. I like the fact that you can add your own questions.

Some points I would love to see improved in the coming update:
* Allow Assessment modification (specially if no candidate has taken the test) : example use case: when a team member does the test and we need to do modifications...
* Allow moving "Additional Questions" (the custom ones that we can add to a test) to either "Before" or "After" the test.
* Cleaning some ui bugs: Once I have created my own questions, I cannot find them in my test library, even though they are working correctly in the tests where they were added in the beginning.
* When I test and assessment myself before sending it to candidates, it counts from my test credits, but it should not as I am just making sure the test is ready to be sent out!
* The tests do proctoring using webcam by taking photos at different times in the test. In the EU with all the regulations, we need to have control on this: be able to disable it, add a clear custom message for the candidates and they shall be able to opt-out of this and still take the test...
* For the Coding tests, once the assessment is submitted, in the Reports the submitted code from the candidate is not formatted correctly so very hard to read. I also had some compilation issue in PHP for one of the questions even though the code was correct.
* In the candidate's results report, we need to be able to see the questions and the given answers because it can help evaluate the reasoning of the candidate (mainly for wrong answers). Also for regulation purposes in the EU, we need to be able to explain to a candidate the reason why they might have failed in the hiring process.
* While in the test, the test screen goes fullscreen without asking for the candidate's consent, nor giving clear explaining why this happens.
* There is an annoying "Google translate" banner on top of the test screen which is confusing and useless. Once the candidate has chosen his preferred language, the page shall translate without interruption. Also Google provides so many languages, why limit to only a few choices then?
* In the test library, I need to be able to choose which questions from a given test I want to include in my assessment. For example, from PHP Advanced test, I want to include only 5 questions instead of the default 20 questions. But this is not possible for now.

Will update my comment after more usage :)
Thanks.

Founder Team
Adi_A

Adi_A

Apr 3, 2025

Dear AmirMoradi,

Thank you for your valuable review.

We will carefully examine the provided inputs and incorporate them into our pipeline as appropriate.

Best regards,
Adi

Helpful?
Share