4.2
Taco ratings
Customers appreciate Gappeo for its comprehensive range of assessments, user-friendly interface, and responsive customer service. Some users have reported minor issues with email customization and test time extension. Overall, Gappeo is a solid buy for those in need of a talent and skills assessment platform. With an overall rating of 4.3 and a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
Helping with my Teams
Gappeo is a helpful tool.
With my team, instead of guessing what people need to work on, I can see where the gaps are.
In my work with my coaching clients, same story. the assessments reduce the time taken to identify specific gaps. Makes it easier to know where to focus our energy.
Adi_A
Jul 10, 2025Hello Sumoling,
Thank you for your feedback!
We're glad Gappeo is helping you and your team quickly identify gaps and focus your efforts. If you ever have suggestions, we’re here to help!
Regards,
Adi
Share Gappeo
Verified purchaser
Affordable Assessment Solution
I needed an online testing platform with a bank of tests that I can use with my online students, and Gappeo delivered. Not only can you select from a variety of assessments and combine them (up to 5) into one, but you can create your own, with your own questions as well. Gappeo also has great customer service and offers online meetings for training.
Adi_A
Jun 9, 2025Hello serseaeducation,
Thank you for the wonderful feedback!
We're glad Gappeo is helping you support your students with flexible test options, and that our support team has been helpful. We're always here if you need anything!
Regards,
Adi
Share Gappeo
Verified purchaser
Half baked product and missing features
No one can argue the importance of such tool for any business owner but it's missing important features.
Their invitation emails cannot be fully customised. For example, they keep Goppeo social media links in the signature section of the email and you can't edit it.
The email header image cannot be changed, and shouts Gappeo.
The assessment landing page has a spotlight image as if something is broken, and again, you cannot customise anything.
You cannot set the change or extend the time of the Gappeo pre-built test.
Couldn't find any help resources. Even their support page is just a form with no option to chat or a way to follow up on your support tickets.
On top of that, most links on their AppSumo page are not working. For example, roadmap link leads to an empty trello board and the request a demo is a broken freshdesk link.
Everything makes me feel that the product is not getting enough care and attention
I am keeping the tool for now till I see how their team will respond to the above.
Share Gappeo
Verified purchaser
Exceptional Product / Best Customer Service Ever
I must admit that I purchased this product a few months ago and have not yet been able to fully learn its capabilities. I received an email for the Maji, to schedule a demo call, and I can honestly say that, being a busy entrepreneur, time is the most valuable capital we have, and after spending about a half an hour with Maji, he was extremely informative and was able to provide answers regarding cabilities that I didn't know to have.
I strongly recommend that if you are looking for a great product and even better customer service, you should purchase Gappeo, you would not regret.
Adi_A
Apr 17, 2025Hello H.Haris,
Thank you so much for your kind words and recommendation! We’re glad to hear Maji was able to provide helpful insights during your demo. Your support means a lot to us, and we’re thrilled to have you as part of the Gappeo.
Regards,
Adi
Share Gappeo
Verified purchaser
We love Gappeo
We love what we are able to do with Gappeo and how much it has helped us with our candidate assessment process. We also plan to use it for staff competency assessments going forward. This is such a useful tool for talent acquisition and talent development too. We are very pleased with this lifetime deal!
Adi_A
Apr 11, 2025Dear Sumoling,
Thank you for the great feedback! We're glad Gappeo is helping with both candidate and staff assessments. Excited to support your talent journey!
Regards,
Adi
Share Gappeo