GetInvoice Questions

Showing 1 - 20 of 71 questions

Q: Upload csv as bank Statements

My bank and my credit card company directly provide CSV downloads.
Is there a way to also directly upload CSV files, because as I read, PDF files are currently supported for upload, which you guys convert later to CSV? An additional direct upload would be great, or am I missing something?
What culums do you need from the bank statement for best results? Specific or just simply all available?

DiResPLUSMay 14, 2025
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Q: Stacking and API

Hi, thanks for bringing this deal to us.

I have a business with variable amounts of invoices, with some months going over the 2k limit. Can I stack two plans to make sure I won't hit the limit in those cases? If not, could the credits roll over? A third option would be to make them yearly credits (the sum total available at day 1).

Also, do we have an API that we could use to upload invoices and bank statements and get reconciliation results, so the whole thing is extendable to other systems without us being dependant on you adding them?

Thanks

nunompocoPLUSMay 13, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

May 13, 2025

A: Hey! Thanks for the question :)

Currently there's no stacking available, the solution for your problem is buying additional credit packs on the app, these credits do not expire and they are only used if there are no subscription credits available, so these will help you in the months when you have extra volume.

The API has already been requested, you can upvote it here...

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Q: No email integration with Yahoo Mail!?

ordiz19PLUSMay 12, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

May 12, 2025

A: Hello! Thanks for the question :)

Yes we do integrate with Yahoo Mail via IMAP. It's a very easy integration and works perfectly! I encourage you try it out

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Q: Is there a way to find out which invoice e-mails are missing?

Hi,

I have a dedicated e-mail to receive invoices.
What if an invoice is in the body or there is another error why the invoice could not be processed.
Is there a way to find out in your system what e-mail is 'skipped' or had an error.
So that you can fix it manually?

And did I understand it correctly that you can see all invoices per month based on the invoice date so that you can download all invoices from a specific month?

JeffreytijgerPLUSEdited May 12, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

May 12, 2025

A: Hey Jeffrey! Thanks for the question :)

Currently there's no way of seeing "failed" email scans, but we do automatically retry to process them when they fail, so they should eventually appear on the dashboard.

On the second question, yes you can filter on a monthly basis and download the filtered invoices.

Hope this helps!

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Q: Is it possible to manage different companies (receiver of invoices) in one account?

Thors10PLUSMay 12, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

May 12, 2025

A: Hey! Thanks for the question :)

Currently you can easily filter invoices that are issued to one company or another. If you want to have completely separate accounts with each its own integrations, you currently need two different accounts.

That said, the feature to allow this inside a single account has already been requested and we'll soon start working on it :)

You can upvote it here and...

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