Graphy Questions

Showing 1 - 20 of 38 questions

Q: Move from Spayee to Graphy

I have been using Spayee or graphy (lifetime deal) for years and I am interested in this deal. However the chat replies said this deal is only for customer in the US and I am from Indonesia.

Right now, graphy already has Indonesian payment (xendit). If I buy this deal, will I get the Indonesian payment channel?

I believe the Spayee buyers have trust issue with you guys because of the past deal. Are you guys going to make it right with this deal? ( not increasing the price significantly after 2 years of the deal)

Thank you

dionsevenApr 27, 2025
See detail
Share
Helpful?

Q: How can I connect my custom domain to Graphy?

Hi, I’ve gone through the video and knowledge base to connect my domain via Cloudflare. I followed all the steps as mentioned, but I’m still unable to connect it successfully. Could you please guide me further on this?

_santoshpanditApr 20, 2025
See detail
Founder Team
Ayush_Graphy

Ayush_Graphy

Apr 21, 2025

A: Hi,
Please share your domain details with us at team@graphy.com, and our team will assist you with the setup.

Share
Helpful?

Q: How to remove the graphy branding from the footer?

Why is there no option to remove the graphy branding from footer?

jeffrey17Apr 18, 2025
See detail
Founder Team
Ayush_Graphy

Ayush_Graphy

Apr 18, 2025

A: Hi Jeffrey, if you are on license tier 3 or 4, we can remove the graphy branding for you. Please raise a request to team@graphy.com and we will get it done within 24 hours.

Share
Helpful?

Q: Can I use from Bangladesh!!

Hello,
01. Can I use your platform from Bangladesh ?
02. Is SSLCommerz Payment Gateway supported ?
03. Manual Enrolment allowed ?
04. Will you give me app source code or you will publish on my play console?

112398435681555060423Apr 16, 2025
See detail
Founder Team
Ayush_Graphy

Ayush_Graphy

Apr 21, 2025

A: 1- This AppSumo deal is available only for customers based in the US.
2- No, we currently support only Stripe and PayPal.
3- Yes.
4- No, we don’t share the source code, but the mobile app will be deployed through your own console account.

Share
Helpful?

Q: Unlimited Storage

When you say unlimited storage which do you mean?

1. Videos are uploaded with a youtube/vimeo link?

OR

2. Videos can be uploaded into the graphy platform?

103612723327257239391Apr 15, 2025
See detail
Founder Team
Ayush_Graphy

Ayush_Graphy

Apr 21, 2025

A: Yes, we offer unlimited storage. You can either upload your content directly to Graphy or embed videos from YouTube or Vimeo.

Share
Helpful?