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Member since: Nov 2024Deals bought: 40
1 stars
1 stars
Edited Apr 15, 2025

Support went dark - Update

Update 5/14/25
Zero response... nothing has been addressed.
This is sad, could have been a good tool, but it's not even working, and the data is erroneous.
I don't usually, but I am requesting a refund on this.

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I was speaking with support, and they completely stopped responding.
The tool has some clear issues where it is reporting on platforms that are not even integrated (probably the 'AI' portion getting lost on what data it should be using).
The basic metrics are also not accurate for some of the reports, so I currently can't trust anything the dashboard is showing me.

Founder Team
Dan_Growify

Dan_Growify

Apr 23, 2025

Hi there! 👋

Thanks so much for taking the time to leave a review — and I’m really sorry to hear you had a less than wonderful experience with support. That’s definitely not the standard we aim for at Growify.

We’ve been onboarding a surge of new users since the AppSumo launch and, we're doing our best to answer all support tickets. The good news is we’ve expanded our support team and are now responding much faster! 🙌

If you’re still waiting on a response, please email us directly at support@growify.ai and we’ll make sure you’re taken care of ASAP.

We’re committed to making Growify a tool you love — and we truly appreciate your patience as we scale. 💙

The Growify Team

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