Q: Can we use our own payment processors?
Is it possible to use our own payment processors (eg. Thrivecart)?

Ben_HeySummit
Jun 27, 2025A: Hey, thanks for reaching out.
We currently support Stripe or PayPal as primary payment processors. When using one of those, it is your actual Stripe or PayPal account that you're connecting. So, in that sense, yes, you are using your own payment account for those.
We also support ThriveCart as an external provider, and that again would be your account. Once connected, any payments made on that particular ThriveCart product will then be synced via webhooks to your HeySummit event to ensure that the attendee in question is assigned the correct ticket and linked to your event.
Hope this helps. Just shout if you have any further questions.
Ben