Q: can you stack with old deal?
i have 4 codes from way back. is it stackable still with the new codes?
the 4x old codes is 12,500 users and 1.5% transaction fee
if its upgradable, do we keep the 1.5% fee?
shouldn't existing Sumolings have been upgraded from 15 events to 20? and upgraded from 12,500 seats to 15k?
thank you
p.s. i love the live webinar integration!!
Ben_HeySummit
May 6, 2025A: Hey, thanks for the question. The short answer is yes, you can apply these new 2025 codes to an existing HeySummit account (whether you have the old 2019 codes or not). However, there are a couple of things to bear in mind.
- When adding the new 2025 codes, it does not convert the 2019 codes into the new 2025 ones. Any existing 2019 codes will continue to behave as 2019 codes, including any benefits or features that they provided.
- If you already have existing 2019 codes, then when you add the 2025 ones, any new features or additional quota will simply be appended to your existing account. In cases where you have a better feature from a previous code, you will, of course, retain that better feature. For example, in your case, you will keep the 1.5% fee that you already have.
Hope this helps clarify. Just let me know if anything is unclear. Appreciate that it's always a tricky one to try to explain, but... hopefully what i've said makes sense.