Q: Use event time zone for imports
Hi Ben,
Can we please use the event time zone when importing? When I imported just now, my times were all multiple hours later than intended because the system assumed I entered UK time. There was no warning for this, but even if there was, it would be frustrating to have to remember to do this on every import.
Also wondering if possible to do more with the import (e.g. import talk type, duration, embed code etc). I was trying to avoid having to "manage" 45 talks!
Finally please note that speaker email is not mandatory when adding in the interface, but has become so when importing.
Thanks Ben!
Ben_HeySummit
Jun 19, 2025A: Thanks, BD. I'll pass that feedback on to the team. If I can ask you to share feedback directly with the support team, as that helps centralize any new feature requests moving forward.
That being said - really appreciate you sharing the feedback. I'll make sure that we add that to the list to look at in a future update.
Just a quick update to let you know that we will be rolling out an update in the morning to address some of these issues, though not all of them can be resolved. Please see below:
1. We fixed the issue regarding the event time zone not being detected when importing talk dates. This should now be taken into account.
2. You can already include duration in the import, though you cannot include talk type or embed code. The reason for this is the complexity of the various talk types and codes and their combinations, making it impractical to include that in a CSV upload. We may revisit this in the future, but for now, we do not consider it viable.
3. It should already be possible to upload speakers without an email address. Can you confirm or let our support team know if you are seeing otherwise?
Many thanks
bdPLUS
Verified purchaser
Hi Ben....as mentioned I was unable to do this. It was reported as an error in the import log and caused the import to fail until I added it.
If I wanted to have a videocall with you Ben about a concern, how would we arrange that?
Okay, no problem. We'll need to investigate further. If you can, please contact support and share the CSV that you tried to upload regarding the speakers, and someone can look into it for you.
With regards to video calls, I'm afraid with thousands of customers we don't have the capacity to run one-on-one calls. However, we run a weekly live office hours over at https://officehours.heysummit.com