I'm a bit confused about how this product works. If a brand is treated like a keyword and you're asked for a website domain, why does it return unrelated keywords and brand names? At the moment, it feels a bit hit or miss—unless there's something I'm not quite understanding.

So as an example.

If my company and brand is called "Plumbing company London" this can also be a brand and a keyword. However, under visibility, it shows 100% when you click to view details, the "brand mentions" are nothing to do with my company I registered to track! Surely the software will match the brand name requested and domain name linked to this to show output as 100%; otherwise some other random company coming up cannot be considered 100% visibility.

Not sure if it's quite ready, so might refund unless somebody has an answer for this.