Q: How to confirm the age of the content you search
We have used this app for some time and find it very useful. But recently we noticed we aren't getting many breaches with dates in 2024. We know there were plenty of data breaches in 2024 but to see only 2 or 3 for the whole year across all of our multiple domains, business and personal email addresses seems very unlikely.
How can we tell the content you are searching isn't going stale? Or, what am I missing that limits the dates reported.
Rick-v
Mar 14, 2025A: Can you please share the ticket number? I will check from our end if missed it.
kardondgPLUSJust to add - we emailed support and never got a reply
101700641694261793501Can you please share the ticket number? I will check from our end if missed it.
Can you please share the ticket number? I will check from our end if missed it.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
support.insecureweb.com
Hi, how many domains are you monitoring?
kardondgPLUSWe monitor 6 of our own plus some user names & personal emails and even tried several of our clients and get similar results.
kardondgPLUSOriginally we tried doing a chat on the website and have the log from it. On 27-2-25 we were asking the question at 9:18am we stopped getting responses. We assumed they would reach out. No response. Went back in yesterday and saw that at 10:30am a response was sent telling us to email support so we emailed support directly yesterday but no ticket number assigned. Just confirmation of email.
It is normal for an account with less than 20 entities to have a low number of new breaches in a year, specially if the organizations are small. This is generally good news!.
Please make sure you emailed the correct email. You should have received a ticket number if that is the case.
support.insecureweb.com