I don’t give 5-taco reviews easily, but Jamy deserves it.

Before purchasing the product, I gave feedback that the pricing plan didn’t seem realistic compared to market competition. Within 24 hours, the company responded and updated the deal. I’m sure it wasn’t just because of me, but it was already a great sign that this is a company that listens to feedback — impressive.

I did encounter a few hiccups with webhooks and the API in the first couple of days — but all of them were addressed quickly by a super responsive support and development team.

The transcription quality is very good. While there are some differences in how Jamy understands tasks compared to, say, Fathom, I wouldn’t say they’re unreasonable. (For example, both Fathom and Jamy highlighted “action items” for tasks completed during a call — but they identified different ones.)

The only thing I find less favorable is the pricing jump between T2 and T4 just to get the “chat with transcript” feature. I would consider T3 (not because I need more users, but just to get the chat feature), but I can’t justify the cost difference for something that isn’t essential. The pricing gap adds up to several years’ worth of using other tools already on the market — so financially, it doesn’t make sense.

That said, this review is about the product, not the deal terms, so I’m still giving it 5 tacos.