If ALL you need is transcription, then this is a great product at the T1 level.

However, for me, I was looking forward to the "actionable reports". I got it and tried it, but without the "custom meeting templates", it just doesn't work. You can't use ANY templates. I thought (wrongly) that there would be some templates that a T1 buyer could use, but no.

I'm kind of bummed because I used my $25 quarterly credit toward my purchase, and I won't get that back when I refund. But I'm likely going to refund this anyway. I already have another similar product so won't be upgrading to get the "Custom Templates" which are needed for my use case (charity club meeting minutes).