KillerPlayer Questions

Showing 1 - 20 of 46 questions

Q: 🔒Video Security

1) Password
I saw that password protection is possible.
Is it possible to change the password once the link has been generated?

2) Password List
Is it possible to generate multiple passwords for the video?
For example, I'd like to share this with users when they enter their email address (which will be the password).
Then I'd need the ability to add passwords to the list.

Jack.SJul 11, 2025
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Founder Team
Junaid_Khalifa

Junaid_Khalifa

Jul 14, 2025

A: Thanks for your question regarding video security. Here’s a quick breakdown:

1- Changing Passwords
At the moment, once a password-protected link is generated, the password cannot be changed. If you need to update the password, we recommend creating a new protected link for the video.

Multiple Passwords
Currently, each video supports only one password. Supporting multiple passwords per video...

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Q: Why does the quality button not work?

I have tried it in your webpage with the example videos via Chrome and Edge, but I can use only the default, and I can't change it.

jujbmtJul 10, 2025
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Founder Team
Junaid_Khalifa

Junaid_Khalifa

Jul 10, 2025

A: The quality (resolution) in KillerPlayer adjusts automatically based on the viewer's internet speed to ensure smooth playback without buffering. That’s why the quality button is currently disabled; it’s designed to deliver the best experience based on real-time network conditions.

If you have any specific needs or feedback regarding this feature, feel free to let us know!

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Q: Custom watermark URL

Hi, we bought Tier1, working good so far. Would it be possible to put a custom url onto the watermark?

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manuel.simonPLUSJul 1, 2025
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Founder Team
Junaid_Khalifa

Junaid_Khalifa

Jul 4, 2025

A: You can upload a custom watermark; not a URL

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Q: Early Adopters & Stacking

Hello KillerPlayer Team,

I am one of the Early Adopters who purchased the KillerPlayer on May 1, 2021.

Did the 2021 deal include all the new features, or do I need to purchase 2 more codes?

If I have to buy more codes, it feels like I am buying the KillerPlayer platform all over again!

Would you please clarify the difference between the 2021 deal and the 2025 deal?

Thank you, and I am looking forward to hearing from you 🙏🏼

Al-EzziPLUSJun 30, 2025
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Founder Team
Junaid_Khalifa

Junaid_Khalifa

Jul 4, 2025

A: Thank you for being one of our early supporters; we truly appreciate it! 🙏🏼

If you purchased the KillerPlayer deal in May 2021, you already have access to the highest tier that was available at that time. You’re still entitled to all the core features and future updates included in that package.

The only two features not included in the 2021 deal are:
1- Domain Lock
2- Custom CNAME

These...

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Q: Can the player events be accessed / tracked via javascript? Play, stop, video ended etc?

Anthony2712PLUSJun 29, 2025
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Founder Team
Junaid_Khalifa

Junaid_Khalifa

Jun 29, 2025

A: At the moment, only play events are being tracked.

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