hey, is my understanding correct?: - I cannot have a custom domain for admin.kiwilaunch.com - mycompany.book.kiwilaunch.com can become book.mydomain.com - so the end customer booking the service will not see kiwilaunch? - booking emails can go from custom domain - 1 license can be used for 1 business only
A: Hello! The understanding about customization and whitelabeling is very correct, Except for the emailing. Booking confirmation and reminder emails are actually sent from booking@kiwilaunch.com however the reply to as set as your contact email address, and the sender name is set to your business name. So customers won’t understand it, but we don’t do custom email setup.
Hi, I'm on the hunt for a calendar that will allow my client to determine how long the appointment needs to be and then pay depending on how long that duration is. For example if the rate is $50/hour and they book for 2 hours it will automatically charge $100. Is this something that your software can do?
A: Yes... Our platform can perfectly do it in a very built-in way. While creating an appointment based service, the form will ask you the duration, and there will be two radio buttons: - customers can choose - standard duration
For the customers can choose option, you can add 1 hour, 2 hours etc.. The good thing is, it won't just charge automatically pro-rated. Because probably you will want...
Q: Booking a service that needs to be done by 2 employees?
I would like to know if this platform can check the availability for a service needing 2 employees with distinct calendars? Let's say a 4 hands massage with 2 independant massage therapists.
Also, do you have any plan to sync with Apple Calendar?
A: Hello! It is a very good question. When you want to create a booking from the admin panel, you can do it, if you want the users to book it, you cannot do it unfortunately.
A: Hello! One code is one account, one branding setting, one domain name/custom domain, one booking page, and multiple services. You will have to buy multiple codes for multiple domains.
Q: Feature Inquiry for Pottery Class Booking Website
Hi There, I'm planning to build a pottery class website and would like to know if your software supports the features: We will be offering two types of classes: Wheel Throwing Courses Hand Building Courses Each class should have: A way to collect answers to specific questions from participants before confirming their booking. A booking system with a maximum capacity of 15 people (this number should be adjustable depending on our staff and equipment). Automatic "Sold Out" status once the maximum capacity is reached. Different schedules (each class runs on different days and times). Different teachers and prices. A way to collect answers to specific questions from participants before confirming their booking. Online payment integration to finalise the booking. Could you please let me know if your system supports these features? Serkan
A: Hello Serkan! thanks for sharing your requirements clearly. If I am not misunderstanding your questions, all of them are doable, maybe with some workarounds (for example if different teachers mean different prices, you need to create services like "Wheel throwing for beginner - with Michelle" and "Learn wheel throwing from Jessie" indicating 2 different persons and instructors. However one...
Q: Custom domain whitelabel
hey, is my understanding correct?:
- I cannot have a custom domain for admin.kiwilaunch.com
- mycompany.book.kiwilaunch.com can become book.mydomain.com - so the end customer booking the service will not see kiwilaunch?
- booking emails can go from custom domain
- 1 license can be used for 1 business only
Orkun_kiwilaunch
Jun 8, 2025A: Hello!
The understanding about customization and whitelabeling is very correct,
Except for the emailing.
Booking confirmation and reminder emails are actually sent from booking@kiwilaunch.com however the reply to as set as your contact email address, and the sender name is set to your business name. So customers won’t understand it, but we don’t do custom email setup.
Share kiwilaunch
Q: Dynamic Pricing and Client Picks Duration
Hi, I'm on the hunt for a calendar that will allow my client to determine how long the appointment needs to be and then pay depending on how long that duration is. For example if the rate is $50/hour and they book for 2 hours it will automatically charge $100. Is this something that your software can do?
Orkun_kiwilaunch
Jun 4, 2025A: Yes... Our platform can perfectly do it in a very built-in way.
While creating an appointment based service, the form will ask you the duration, and there will be two radio buttons:
- customers can choose
- standard duration
For the customers can choose option, you can add 1 hour, 2 hours etc..
The good thing is, it won't just charge automatically pro-rated. Because probably you will want...
Share kiwilaunch
Q: Booking a service that needs to be done by 2 employees?
I would like to know if this platform can check the availability for a service needing 2 employees with distinct calendars? Let's say a 4 hands massage with 2 independant massage therapists.
Also, do you have any plan to sync with Apple Calendar?
Orkun_kiwilaunch
Jun 4, 2025A: Hello! It is a very good question.
When you want to create a booking from the admin panel, you can do it,
if you want the users to book it, you cannot do it unfortunately.
and we only have Google calendar sync.
Share kiwilaunch
Q: Is this code for only one domain use, or can I use it for unlimited?
Orkun_kiwilaunch
Jun 1, 2025A: Hello! One code is one account, one branding setting, one domain name/custom domain, one booking page, and multiple services.
You will have to buy multiple codes for multiple domains.
Share kiwilaunch
Q: Feature Inquiry for Pottery Class Booking Website
Hi There,
I'm planning to build a pottery class website and would like to know if your software supports the features:
We will be offering two types of classes:
Wheel Throwing Courses
Hand Building Courses
Each class should have:
A way to collect answers to specific questions from participants before confirming their booking.
A booking system with a maximum capacity of 15 people (this number should be adjustable depending on our staff and equipment).
Automatic "Sold Out" status once the maximum capacity is reached.
Different schedules (each class runs on different days and times).
Different teachers and prices.
A way to collect answers to specific questions from participants before confirming their booking.
Online payment integration to finalise the booking.
Could you please let me know if your system supports these features?
Serkan
Orkun_kiwilaunch
May 28, 2025A: Hello Serkan! thanks for sharing your requirements clearly. If I am not misunderstanding your questions, all of them are doable, maybe with some workarounds (for example if different teachers mean different prices, you need to create services like "Wheel throwing for beginner - with Michelle" and "Learn wheel throwing from Jessie" indicating 2 different persons and instructors.
However one...
Share kiwilaunch