Q: User limits
If I have 250 user account, and 50 have not logged in over 6 months, do I have to delete those accounts to free up the seats or are the seats counted for active users? Asking because most people who buy course expect to have access when they want, maybe months years down the line so struggling with the user caps.
ChachiPLUSMar 29, 2025
Founder Team
Konstantin_Konstantly
Mar 30, 2025A: You have a capacity of 250 active seats. If users are inactive or not engaged in the learning process, you can deactivate them and invite new users. You can activate, deactivate, and invite users as long as you stay within the 250-seat limit. Deactivated users will be archived in the system and can be reactivated when needed.
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