Hello, I just bought your tier 2 to test the system, i get this when trying to check the collect contact information\u000a\u000a\u0022Contact collection is not available on the current plan.\u000aUpgrade Plan\u0022\u000a\u000aI though all the features will be included

Hi Roberto,\u000a\u000aSorry for the confusion. The “Collect Contact Information” form is actually a brand\u002Dnew feature, so it wasn’t included in any of AppSumo Plans \u0026 features list when you signed up. We’re in the process of updating the deal page and rolling the feature out to AppSumo users shortly. \u000a\u000aThanks for your patience.

Collect contact information not included in tier 2 ? | Kotae

Q: Collect contact information not included in tier 2 ?

Hello, I just bought your tier 2 to test the system, i get this when trying to check the collect contact information

"Contact collection is not available on the current plan.
Upgrade Plan"

I though all the features will be included

roberto.amarillas1Jul 13, 2025

Founder Team

Nicha_Kotae

Jul 16, 2025

A: Hi Roberto,

Sorry for the confusion. The “Collect Contact Information” form is actually a brand-new feature, so it wasn’t included in any of AppSumo Plans & features list when you signed up. We’re in the process of updating the deal page and rolling the feature out to AppSumo users shortly.

Thanks for your patience.

Helpful?

roberto.amarillas1

Posted: Jul 15, 2025

So you dont answer, you just skip my question? being an actual customer, the irony of you selling a support system and gaslighting customers is amazing :)

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