Is it possible to add extra context depending on the user?

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Hi and nice work.\u000aIs possible to pass other parameters to the chat widget like user name, language, actual page and topic of the page? Is it possible to add data to the widget to personalize the experience?\u000a\u000aEg, I know the language of the user then I want to start the chat in his language.\u000aI want to add extra context depending on the page the user is, so to help better the user based on the actual context. Also saying that the user is in a page talking about dogs, if AI know the topic of the page could give more contextual and pertinent answer than just having the training data and waiting the user to declare the context.\u000a\u000aThank You\u000a\u000aA little suggestion, if you could trigger post action to API based on the user need it would be perfect!

Ujjwal_Kotae · Answer

Hi there! \u000a\u000aThanks so much for your kind words and for considering Kotae. It means a lot. 😊\u000a\u000aYou’ve brought up some really great points! Being able to pass user parameters like name, language, current page, and topic to personalize the chat experience is something we totally resonate with. The more context Kotae has, the more relevant and helpful the support can be!\u000a\u000aRight now, these features aren’t live yet, but the good news is they’re high on our roadmap. Our team has discussed this several times, and we’re actively working towards making it possible to personalize the chat widget based on user info, language, and page context. We want Kotae to feel like a truly smart, tailored support assistant.\u000a\u000aThank you again for your suggestions and interes, and feel free to reach out if you have more ideas or questions. \u000a\u000aWe’re excited about where Kotae is headed, and we hope you’ll join us on the journey!

azulchain.h+app · Answer

I tried your product and it\u0027s great for simplicity and it\u0027s working straightforward. I tried a lot of the chatbot available and all is promising a lot but not working as expected. Anyway I guess your bot is missing parameter passed to the widget and the way to send post calls to different endpoint.

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