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Member since: Mar 2025Deals bought: 1
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Posted: Mar 27, 2025

Krisspy say one thing and do another!

You said:
"For Tier 3 and Tier 4, we’re fully committed to giving you access to everything included in our Team plan — at least until the end of the year. You’ll get the same features and flexibility as our Team users."

That's a lie! I bought Tier 3 and there's nothing included in the PRO and TEAM plans.

There's no UI Kit, no Custom Brand Kit, no on-demand credits, and nothing promised.

I'm waiting for a response or I'll ask for a refund, especially because I couldn't find any documentation for the tool, and so I'm having to use my credits to learn how to use it, it's absurd!

Founder Team
Yosra_Krisspy

Yosra_Krisspy

Mar 28, 2025

Hey @kaka.stopassolirocha — thanks for your message, and let us clarify everything very clearly.

✅ You’re on Tier 3, which gives you full access to our Team plan.
That already includes:

✔️ 2,000 credits/month
✔️ Team workspace
✔️ Import & Export Figma
✔️ Smart Prototypes & High-Fidelity UI
✔️ Unlimited apps & screens
✔️ Copilot AI
✔️ Private data (BYOK)
✔️ White Labeling — normally part of our Enterprise plan

So just to be clear: your account already includes more than what most Team users get.

🔄 What about UI Kit, Brand Kit, and On-Demand Credits?
These are Team-level features currently being rolled out.
And yes — as a Tier 3 user, you’ll get access to them as soon as they’re released.

But here’s the key point 👇

According to the AppSumo deal terms,
“If the plan evolves, your Tier is mapped to the new plan — with all accompanying updates.”

At Krisspy, we go beyond that.
We’re also including features that weren’t even originally planned, like BYOK , more credits and continual improvments — because we value our AppSumo users as early believers.

So no, your deal isn’t frozen — it’s evolving with the product, and we’re doing everything we can to overdeliver.

🙏 One final word:
You’re absolutely welcome to express concerns, ask for clarification, or reach out for help.
But calling us liars — while we’re delivering more than promised — isn’t fair. That’s not how we treat our users, and we expect the same in return.

We’ve built Krisspy in public, fast, and always with the goal of rewarding those who believed in us early.

📩 If anything still feels unclear, just reach out to us directly at help@krisspy.ai — we’re happy to walk you through it.

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