YOUR SOFTWARE IS REALLY A JOKE - IT WILL NOT LET ME CLICK GENERATE TO GENERATE ANY VIDEO
I bought it with high hopes but getting to 3 stage after suggesting images, it just goes off the screen and will not let me click on GENERATE to generate a single video - this has happened 8 times today - so it is pointless this really happens - PLEASE SORT IT OUT ASAP. It is unlike Vadoo that was easy to start using it immediately. Seriously please rectify this problem asap or I will seek for refund - i have loads of videos to create and cannot just be waisting my time going round in circles playing and chasing GENERATE button when i should be creating more videos
Ali_KubrixAI
May 29, 2025Hi, thank you so much for your detailed feedback and for giving Kubrix a try â weâre truly sorry for the frustration you've experienced. đ
The issue you described (not being able to click the "Generate" button) is not normal behavior and sounds like a bug that could be related to screen size or browser settings.
â Please try this as a quick workaround:
Use Google Chrome or Safari (latest version).
Zoom out (Ctrl/Cmd + -) or use fullscreen mode.
Clear cache or try incognito mode.
Still having the issue? đ Please email us at support@kubrix.ai with your browser, device, and screen resolution â weâll get it resolved immediately and can even assist via video call if needed.
Weâre actively improving the UX and working to make Kubrix as smooth and fast as possible. Your feedback helps us get there, and we appreciate your patience!
Thanks again for believing in us. Weâll make it right. đ