Q: 1. What is the Whitelabel Billing system? Is it included in the Appsumo deal?
2. How is the Tier 4 on Appsumo different from Commander Fleet on your site?
3. The fee for any of the Tiers on Appsumo seem to be same as the ones on your site - what is the additional benefit of buying your product through Appsumo?
4. Tier 4 says Unlimited outgoing template messages per month - is there any fee for sending the messages?
5. Tier 4 also says 5% discount on cost per message - what is the cost per message in dollar terms? Are there any slab rates applicable for sending messages?
6. Do I need to have Whatsapp Business account, or can I use my existing personal whatsapp account?
7. Can I send bulk whatsapp messages to a database of numbers?
8. What is the probability of getting my number / account banned by facebook, as this is to be used for cold outreach?
istiakahmad
Jul 21, 2025A: Hi there, thanks for your questions! Here are your answers:
1ļøā£ White Label Billing System / Agency Portal is a paid addāon and not included in any tier.
š It lets you fully rebrand Lancepilot and start selling your own subscriptions easily.
š Please contact our live support for more details.
2ļøā£ The packages on AppSumo and on our website are exactly the same.
3ļøā£ The only difference is that AppSumo gives you a 60āday refund window.
4ļøā£ Meta charges only for outgoing messages. Incoming messages are always free.
š You can check Metaās pricing here: https://lancepilot.com/cost-calculator
š These costs include a 20% markup. With Tier 4 the markup is only 15%.
š With a WLB subscription the markup is reduced to 10%.
š Every account has a cost calculator inside the Lancepilot dashboard.
5ļøā£ Please feel free to try the public cost calculator above.
6ļøā£ You cannot use a WhatsApp app or WhatsApp Business app number with Lancepilot.
š We work with WhatsApp Cloud API.
š When connecting a number in Lancepilot, you are connecting it to the Cloud API.
š We recommend using a new number not linked to any other WhatsApp app.
š Setup resources:
ā¶ļø Setup video: https://youtu.be/Kz0QTc_YXfE
ā¶ļø Live demo: https://youtu.be/AEh8Rq__6B8
7ļøā£ Yes, you can! We have great features like campaigns, sequences, workspaces, and team member access.
8ļøā£ Many agencies are already using Lancepilot safely for this purpose. We also have a detailed guide ā contact our live support for more info.
If you have more questions, feel free to reach out anytime.
Thank you again for your support! š