Q: how about onboarding process
Can your team assists with onboarding process - Like integrating with FB account & technical concerns
During the onboarding process do we need to have any company documents to be updated?
if yes any list do you have list of documents to be given

istiakahmad
Apr 7, 2025A: HI, Thanks for your questions.
1. Yes we will help you setup if needed, But we have tutorials and easy setup process.
2. We facilitate whatsapp cloud api, so basically when you are connecting a number to lancepilot, that means you are connecting the number with whatsapp cloud api.After connecting number, you will need to must verify your business in meta business manager for your numbers safety as meta ban unverified business and numbers.
To verify your business you will need to provide company incorporation documents, Email, Etc..
If you have more questions, please let me know.Also you can contact our live support for more assistance. Thanks!