Lancepilot Reviews

4.5

4.50 stars
4.50 stars
86

Taco ratings

71
4
2
1
8
AskSumo

Lancepilot has received positive feedback for its seamless WhatsApp marketing campaigns, robust tracking, and user-friendly CRM. While there have been some minor issues with speed and support response, overall, it is a solid buy for those in need of a reliable WhatsApp marketing solution. Since the product is refundable with a 60-day money-back guarantee, customers are encouraged to give it a try.

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Verified purchaser

Member since: May 2023Deals bought: 49
1 stars
1 stars
Posted: Jun 11, 2025

Poor customer support

we added some in our wallet. but not show in our wallet. we are share issue through live chat. but no response received yet. prose product interface is too good and lot of feature. but need to lots of work about customer support experience like as fast response time and many more.

Founder Team
istiakahmad

istiakahmad

Jun 11, 2025

Hi! Thank you so much for your kind words and feedback — and apologies for any delay you experienced.

When message volume is high, it sometimes takes us a bit longer to respond. But we’re working on it! This year, our goal is to launch 24/7 support with a guaranteed 5-minute response time.

Our users love us for our support, and we’re fully committed to keeping that reputation strong.

If you...

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Verified purchaser

Member since: Sep 2019Deals bought: 41
1 stars
1 stars
Posted: Apr 20, 2025

Unable to Connect Existing Channel, give 500 error with black screen

I dont find any documenttaion to connect existing whatsapp business account number, when I click to connect existing channel and entered id, it gives 500 error with black screen

Founder Team
istiakahmad

istiakahmad

Apr 22, 2025

Hey! Thanks for your feedback — let me help clarify a few things.

WhatsApp runs on three different systems:

WhatsApp App

WhatsApp Business App

WhatsApp Cloud API

Our platform supports the WhatsApp Cloud API, which is a different setup. That means you can’t use a number that’s already connected to the WhatsApp Business App — Meta doesn’t allow one number to be used across multiple systems at...

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Verified purchaser

Member since: Apr 2024Deals bought: 6
5 stars
5 stars
Posted: Apr 15, 2025

I feel like an WhatsApp outreach king!

its my fist time reviewing any SAAS but Lancepilot totally deserves this!
When I first saw lancepilot, I was like majorly this saas just says it will make my outreach faster and easier. But it might be needing 47 zaps and expert to make it do anything
but NOPE!

within like 30min i was able to create and approve my WhatsApp templates , contact list and start my fist campagins

I'm using it to
= re-engage old leads
= keep in touch with active leads
= schedule cold follow-ups

and best part is their team actually listens. i asked a question on support and got a legit helpful human answer( shoutout whoever that was, you rock!)
the roadmap looks very promising cant wait to try out the automations too

things i didnt expect but loved:
= templates getting auto-approved by Meta (yes plz 🙌)
= workspace-specific dashboards (for each client/team)
= unified inbox that feels like Slack + WhatsApp had a SaaS baby

look - its not a plug n play flow builder yet (like make or AiSensy) and yes if you are not a little techy, you might want to grab a freelancer to set up API stuff. but if you are down to ride the wave? this thing's gonna be a monster 🧠

Founder Team
istiakahmad

istiakahmad

Apr 16, 2025

This review made our whole team grin like we just auto-approved another template 🙌

You're officially crowned the WhatsApp Outreach King, we’ll send the cape later (Meta-approved, of course 😉).

Thank you for taking the time to leave your first-ever SaaS review and for making it feel like a pep talk and a party at the same time.

We loved your breakdown. The "Slack + WhatsApp had a SaaS baby"...

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Verified purchaser

Member since: Jul 2024Deals bought: 167
5 stars
5 stars
Posted: Apr 14, 2025

Superb Founder & Product

Lancepilot is a powerful tool for anyone looking to professionally manage WhatsApp Business API.
I mainly use it for marketing and message automation, and it’s been a complete and user-friendly solution from day one. There’s also a mobile app available for Android (and supposedly coming soon for iOS), which makes it even easier to manage everything on the go.

A big plus is the founder’s availability, always responsive and helpful.
I highly recommend it to anyone looking for an effective and flexible WhatsApp marketing solution, especially if you’re working with automations or customer support.

Founder Team
istiakahmad

istiakahmad

Apr 14, 2025

Thank you so much, Afrirho! 🙌

We’re glad Lancepilot has been your go-to sidekick for WhatsApp automation, it’s like Batman, but for marketing.

And yes, the iOS app is on its way... we promise it's not just a rumor like Bigfoot.

Your kind words about the founder made our day! We'll keep showing up, staying responsive, and building a tool that makes automation feel effortless. Let’s keep...

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Verified purchaser

Member since: May 2020Deals bought: 54
5 stars
5 stars
Edited Apr 12, 2025

Lance Pilot WhatsApp Marketing Platform

TL;DR
Lance Pilot is a no-nonsense WhatsApp marketing tool that does what it says on the tin—with a few quirks and some exciting potential.

First Impressions
As someone who juggles DevOps and marketing, I gave Lance Pilot a spin. It’s built for business folks who want to talk to their customers without learning to code—or cry.

What’s Great
🟢 Easy on the Eyes & Brain
The interface is clean, intuitive, and doesn’t make you feel like you need a PhD to send a message. Setup? A breeze—even your non-techie cousin could figure it out.

🟢 Core Messaging Mojo
Bulk messaging that works, personalization that feels personal, and everything Meta-compliant so you don’t get ghosted by WhatsApp.

🟢 White Label, Baby!
Agencies, rejoice: slap your brand on it and pretend you built it. (It’s still in beta, but looking sharp.) Bonus: auto trial-to-paid conversion is on the roadmap—your sales funnel will thank you.

🟢 Support That Actually Supports
Support replies within 20 minutes, and yes—they’ll hop on a call if needed. A rare unicorn in SaaS land.

Needs Some TLC

🔴 Feature Wishlist
Bot automation is still in the lab. They’re working on it—but a clearer ETA would help us sleep better.

Most days, they’re superheroes. Occasionally, they disappear like your remote. Might be workload, but still.

Tip: Even though they have a Ticketing system, their Discord Community will be helpful if you need a quick turnaround.

No, Meta doesn’t give you free message credits. You’ll need to top up your wallet manually, and prices depend on the message type and where it’s going.

Who It’s For
💼 Marketing Agencies:
Great for reselling with your own branding. WhatsApp open rates are insane (hello, 97%). Use it to replace boring email blasts and build actual customer relationships.

🏪 Small & Mid-Size Businesses:
Connect with customers like a human, not a bot. Send offers, collect reviews, answer queries—all from one dashboard. Simple, efficient, and very WhatsAppy.

Final Thoughts
After a long time, I came across this product on AppSumo, which is valuable and it’s promising. Great core features, strong support, and a roadmap that could make it a killer platform—especially for agencies. If you want to be an early bird before the subscription tiers fly up, now’s the time.

Founder Team
istiakahmad

istiakahmad

Apr 14, 2025

This review deserves a frame on our virtual wall! 🎯

Thank you, Santhi! You nailed the vibe, we do want to be the no-tears, no-code, no-headaches kind of platform.

We’re thrilled you appreciated the clean UI and the fact that even a non-techie cousin could master it (we might just test that 😂). Also, “White Label, Baby!” is now officially our new hype slogan.

We hear you on automation...

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