Letterly Questions

Showing 1 - 20 of 645 questions

Q: 1 code for web across all web devices?

Hi there,

I'll be purchasing this but I just need clarity on the web access. My use case is I'll be using this with my Android phone and possibly computers (work laptop, personal laptop, personal desktop).

Obviously, I need a license for my phone. But do I need 1 license per computer (in this case, 3 additional licenses, for a total of 4 licenses)? Or 1 license for "web" access that will work for all computers combined (1 additional license for web = all computers, for a total of 2 licenses)?

Thanks! Looking forward to using this awesome tool!

AmandaOliviaPLUSJun 8, 2025
See detail
Share
Helpful?

Q: Logout on desktop

Hi I accidentally logged in using the wrong email on Mac desktop. However there is no logout button only a delete account button. How can I logout?

drew113PLUSJun 8, 2025
See detail
Share
Helpful?

Q: PRIVACY CONCERNS

Hi, seems to be a great app but I'm concerned about privacy as your privacy policies on your website isn't convincing at all. Its basically stated that you share personal data with third party agents for marketing purposes and everything else you can think about. You are using google analytics that are known to harvest as much data as possible, whenever possible. There is going to be a lot of private information as well as sensitive business information recorded. Why is nothing mentioned about privacy protection here for an app of this character? Many other apps guarantee that the data is yours and will not be shared with anybody, that would really be important to hear from you for a tool like this.

pedersenmkmJun 8, 2025
See detail
Share
Helpful?

Q: Add more text to existing recording

Please add this feature, where we can add more to existing recording -- rather than the need to create another note and have separate lists/notes.
For example a shopping list , where i can add items to the existing note by speaking

George2500PLUSJun 7, 2025
See detail
Founder Team
Ilfat_Letterly

Ilfat_Letterly

Jun 7, 2025

A: Hi! Thank you for the feature request — it's definitely on our priority list, and we've heard the same request from many users, so we’re very eager to add it. We hope for your understanding as we can’t promise a timeline just yet — we have quite a few tasks in progress at the moment.

Share
Helpful?

Q: Recording storage, Codes Required, Sharing Codes

1. Voice Storage
If I record audio via iPhone, is it first saved locally or uploaded directly to EU servers? I’m trying to avoid duplicate files and excessive iPhone storage use.

2. Sharing Codes
If I use only 3 of 4 codes, can I give 1 to a friend to use independently, without linking to my account or needing access management?

3. Buying More Codes
If I buy 4 codes now and another 4 later, does that cover 12 devices total or unlock the 8-code tier with 15 devices?

planetcreationEdited Jun 7, 2025
See detail
Founder Team
Ilfat_Letterly

Ilfat_Letterly

Jun 7, 2025

A: Hi, thanks for the questions!

1. The data is saved both on the server and locally. In the future, we’re planning to add a feature that lets you delete it locally and keep it only on the server.

2. Yes, you can share the code with a friend — but only if you haven’t activated it yet at account.letterly.app. If it’s already activated, you’d need to either give access through your account or...

Share
Helpful?