Q: How do you log out?
I found a major bug in the system: You can not log out of the desktop apps downloaded from store / Even if you delete the app and re-install you will be stuck with the same email account you used / There is no way to remove that email so be careful which email you choose to use on your device / If this does not get fixed I will have to refund since I can not use desktop.
Ilfat_Letterly
Jun 22, 2025A: Hi! You’re right, there’s currently no logout button in the apps, but deleting and reinstalling should help. As for the fix, we’ll get it sorted - sorry for the inconvenience!
Bob.PLUSI've deleted and reinstalled *still logged in*. Deleted, restarted computer, reinstalled *still logged in*. I deleted all traces of Letterly from the computer, then Re-installed *still logged in*. Does this mean my desktop is permanently not usable?
Anton_LetterlyHi Bob, you’re right—on macOS, uninstalling doesn’t remove all files, so reinstalling keeps you logged in. We’re actively adding a logout feature soon. Meanwhile, here’s a quick fix:
1. Quit Letterly (CMD+Q).
2. Open Terminal.
3. Paste: open /Users/$USER/Library/Containers/ai.draft.DraftAI/Data
4. Delete everything in the folder that opens.
This logs you out fully. Sorry for the hassle.