Q: Unable to remove User 2's email (after deleting their device) from account.letterly.app portal. Can you help?

* In the "https://account.letterly.app/" portal, I was conducting a test where I invited User 2 via email.
* On User 2's laptop, visited https://web.letterly.app/ and clicked "Continue with email" and signed in using the invited email. Received an email and clicked link.
* It redirects to URL https://web.letterly.app/notes. I click "Activate Pro" (side note, this is the only webpage that has a "Log out button") and am logged into User 2's account.

* ISSUE: Back in "https://account.letterly.app/" portal, I then decide to delete User 2's device by clicking the red bin icon which is successful. HOWEVER User 2's email still remains in my account. Please explain how I can remove User 2's email from my account.

planetcreationJun 28, 2025
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