Yes, you can create goals and assign them to specific employees. This can be sales calls or customer onboarding goals.

To be honest I am using your tool and i am lost in the sauce. But I know my company needs it. I have the demo can you walk me though it. I know I must buy this app

I cannot reply to your latest comment here, so I am responding to this one instead.
Sorry to hear that you have trouble navigating through Loach. Of course, I am happy to show you around. I understand you already have a demo account for Loach? If so, then you can request a support call. In Loach, navigate to the top-right corner and click the support icon, and schedule your support call.