Q: Why do customers receive promotional emails from you?
We purchased your white label plan with the clear expectation that clients would not be contacted directly by your platform. However, after connecting client Google accounts, they received promotional emails from your brand. This breaks the core purpose of a white label agreement and damages the trust we’ve built with our clients.
We demand you immediately:
Stop contacting clients acquired through white label use;
Delete any marketing messages already sent to their emails;
Explain how this breach occurred and your data handling policies.
This behavior misuses our business relationship to promote your own brand and is unacceptable. Please respond within 7 days or we may escalate this further.

PawelBurda
Jun 20, 2025A: Please send the exact email addresses of the affected clients to our support team at support@ratingcaptain.com.
We'll immediately cross-check them against our system to ensure full compliance and transparency.