I was initially excited to discover Local Rank Tracker, as there's a real need for such a tool at a reasonable price point. However, the experience fell short of expectations.

Customer support first promised a French translation would be deployed. When I followed up later, they reversed their stance, saying it was no longer planned - this seriously damaged trust.

Multiple bugs made the tool difficult or sometimes impossible to use effectively.

Moreover, the credit system severely restricts usage: even at Tier 5, you're limited to 1,000 keywords with no option to add more. To expand beyond this, you must switch to a regular subscription, essentially negating the benefits of the lifetime deal (LTD) investment.

It's particularly disappointing because I had high hopes for this product.