Just Refunded, Doesn't work as it says in the description. Bad Support experience.
First of all: the post creation is MEH, but oh well, I've scheduled one just to test - only to figure out that it never posted - just sitting there in "planned" almost 2 days later - when tried to edit it - The Post Heading was fine - the Learn More button turned into "Book now"...and still not able to post - even though all accounts were connected properly and the system sees the already posted content from other sources.
The Competitor Strategy research doesn't exist, or maybe it does somewhere, but I wasn't able to find it anywhere. When I tried to schedule a support call on this issue, it only offered time for Poland, so for California, the only times available were between 11 PM and 3 AM. I decided to make an effort and stayed late for the call, was waiting for 40 min. and no one was there, the system rebooked my call automatically for 3 AM the same night. Thanks - but no thanks. The only useful thing about this is to see all your accounts in the same dashboard with reviews and other data, but I wouldn't pay for this. I wanted to be able to post content for multiple accounts, to see how to outrank the competitors or how my account compares to theirs, as stated in the description.

PawelBurda
Apr 23, 2025Thanks for your detailed feedback — we truly appreciate you taking the time to share your experience, and I’m sorry to hear it didn’t meet your expectations.
Regarding the support call — our system offers available time slots based on our primary operating hours in Europe, which sometimes leads to confusion due to time zone differences. I understand how frustrating that can be. Please feel free to email me directly at pawel.burda@ratingcaptain.com and I’ll make sure we find a time that works best for your schedule, regardless of the time zone.
As for the features — yes, post scheduling and competitor tools are still being enhanced, and your feedback is extremely helpful in prioritizing the next improvements. We are also happy to offer a one-time refresh of your catalog with the latest reviews, as a gesture of goodwill.
Let me know if you'd be open to giving it another try — we’d be happy to walk you through everything on a dedicated onboarding session.