Locker is compatible with all password managers for import. Check the details here https://support.locker.io/en/locker-password-manager/get-started/import-and-export
This is a must for any new password manager -- you need to be able to import from at least LastPass, BitWarden, and 1password if you want to be taken seriously.
Yes we do support importing from other password managers.
Q: Hello locker team
Hello, I have a couple of questions regarding the live chat feature:
Does the live chat actually work, or is there an issue with it? If I cannot get a response via live chat, is the only alternative to reach out through email? Are there any other methods available to contact your support team?
The live chat is functioning properly on our end, and we're still receiving tickets from users there daily. It's possible that something on your website is blocking it. At the moment, we're providing support through both live chat and email.
Thank you for providing clickable links for the ISO certificate. However, I noticed that the certificate is audited by cystack, not Locker Company, which I believe is your main organization. Could you please clarify the following:
1. Has the certified company implemented an Information Security Management System (ISMS) that meets ISO 27001:2022 standards at the organizational level?
2. Which business units, products, and services are included in the certified ISMS?
3. I would like to confirm if Locker, this password manager, has its specific operations, infrastructure, and processes covered under the parent company’s certification scope.
If the answer is yes, I would like to request evidence of internal audits or controls specific to Locker that align with ISO 27001 requirements.
1. Yes. The ISMS certified under ISO/IEC 27001:2022 covers the entire company’s information security system, including all products and services provided by the company.
2. All CyStack products and services, including Locker, are covered under our certified ISMS.
3. Yes.
If you’d like to request evidence, feel free to email us at support@locker.io. Thanks...
seems like is very good project i would like to buy it for my agency with more than 50 member here are few quesiton i hope i could get answer then i will buy this product :
1. Could you please provide me with detailed audit reports from reputable cybersecurity firms that verify your product encryption implementation, key management, and overall architecture.
2. Is your product source code open for review or audited?
3. How is the Master Password protected on the client side?
4: How is zero-knowledge proof implemented in practice?
5: How do you handle breaches or vulnerabilities which is very critical?
6: What privacy regulations is your product comply with? eg: GDPR, CCPA, or other relevant standards.
1. Yes, we have reports from both our internal audit team and third-party auditors. https://s.locker.io/audit_reports/Locker_Audit_Report_By_CyStack_EN.pdf
2. Yes, it's available on our GitHub.
3. & 4. Please refer to our whitepaper for more details on these points https://support.locker.io/en/locker-whitepaper
5. We respond to breaches or critical vulnerabilities immediately, following...
Hello, before purchasing this deal, I visited your official website and saw some certificates I would like to verify. Since they are not clickable, could you please provide instructions on how I can verify them or give me a link to do so? mostly ISO that are listed on your website
A: Regarding the ISO Certification: You can verify it now! We’ve included the link to our ISO certificate in the footer of our official website. We've updated the link to be clickable. Just scroll down to the bottom of the page to view and verify it.
Q: Is it possible to import passwords from other app? Specifically LastPass?
LockerPasswordManager
May 17, 2025A: Yes.
Locker is compatible with all password managers for import. Check the details here https://support.locker.io/en/locker-password-manager/get-started/import-and-export
Share Locker Password Manager
Verified purchaser
This is a must for any new password manager -- you need to be able to import from at least LastPass, BitWarden, and 1password if you want to be taken seriously.
Verified purchaser
Yes we do support importing from other password managers.
Q: Hello locker team
Hello, I have a couple of questions regarding the live chat feature:
Does the live chat actually work, or is there an issue with it?
If I cannot get a response via live chat, is the only alternative to reach out through email?
Are there any other methods available to contact your support team?
LockerPasswordManager
May 16, 2025A: Hi,
The live chat is functioning properly on our end, and we're still receiving tickets from users there daily. It's possible that something on your website is blocking it. At the moment, we're providing support through both live chat and email.
Share Locker Password Manager
Q: Locker ISO password manager
Thank you for providing clickable links for the ISO certificate. However, I noticed that the certificate is audited by cystack, not Locker Company, which I believe is your main organization. Could you please clarify the following:
1. Has the certified company implemented an Information Security Management System (ISMS) that meets ISO 27001:2022 standards at the organizational level?
2. Which business units, products, and services are included in the certified ISMS?
3. I would like to confirm if Locker, this password manager, has its specific operations, infrastructure, and processes covered under the parent company’s certification scope.
If the answer is yes, I would like to request evidence of internal audits or controls specific to Locker that align with ISO 27001 requirements.
LockerPasswordManager
Edited May 13, 2025A: Hi,
Thanks for your question!
1. Yes. The ISMS certified under ISO/IEC 27001:2022 covers the entire company’s information security system, including all products and services provided by the company.
2. All CyStack products and services, including Locker, are covered under our certified ISMS.
3. Yes.
If you’d like to request evidence, feel free to email us at support@locker.io. Thanks...
Share Locker Password Manager
Q: locker and their securty?
seems like is very good project i would like to buy it for my agency with more than 50 member here are few quesiton i hope i could get answer then i will buy this product :
1. Could you please provide me with detailed audit reports from reputable cybersecurity firms that verify your product encryption implementation, key management, and overall architecture.
2. Is your product source code open for review or audited?
3. How is the Master Password protected on the client side?
4: How is zero-knowledge proof implemented in practice?
5: How do you handle breaches or vulnerabilities which is very critical?
6: What privacy regulations is your product comply with?
eg: GDPR, CCPA, or other relevant standards.
LockerPasswordManager
May 13, 2025A: Hi,
1. Yes, we have reports from both our internal audit team and third-party auditors.
https://s.locker.io/audit_reports/Locker_Audit_Report_By_CyStack_EN.pdf
2. Yes, it's available on our GitHub.
3. & 4. Please refer to our whitepaper for more details on these points https://support.locker.io/en/locker-whitepaper
5. We respond to breaches or critical vulnerabilities immediately, following...
Share Locker Password Manager
Q: locker password manager verification?
Hello, before purchasing this deal, I visited your official website and saw some certificates I would like to verify. Since they are not clickable, could you please provide instructions on how I can verify them or give me a link to do so? mostly ISO that are listed on your website
LockerPasswordManager
May 12, 2025A: Regarding the ISO Certification:
You can verify it now! We’ve included the link to our ISO certificate in the footer of our official website. We've updated the link to be clickable. Just scroll down to the bottom of the page to view and verify it.
Share Locker Password Manager