Q: Video Avatar to answer customer questions
Can we use video Avatar to answer customer questions as they ask live to the chat bot? So the video Avatar is trained and when customers type or ask questions using voice, the video Avatar will answer it as if they are in zoom meeting. Hey Jen launched this feature recently. Can we do this with your chatbot?
Milad_LouiseBot
Apr 10, 2025A: Hi Dictatedigital 👋 ,
Currently, LouiseBot's VideoBots consist of a series of pre-recorded videos, with a sequence of interactions via buttons. Unfortunately, there isn't a feature at this moment to integrate live video responses.
Although this feature has been on our minds for a few months now, it's quite challenging to implement something stable, and fast. So, to answer your question clearly: right now, we cannot provide live video responses based on AI and an auto-generated avatar.
The current video concept involves a sequence of videos separated by interaction buttons, which significantly increases engagement and proximity with the customer.
I hope this answers your question!