WhatsApp CRM by ManyContacts

Chat like a team

ManyContacts turns your WhatsApp account into a shared inbox where multiple teammates can reply, assign conversations, and leave internal notes.\

• Assign chats to teammates or departments for faster, personalized replies
• Centralize conversations so nothing gets lost across agents or shifts
• Use notes to give teammates context and keep customer journeys seamless

Improve team performance

ManyContacts lets you scale support and sales across hundreds of agents using the same WhatsApp number—no coding or custom API setup required.

• Connect 300+ agents to a single WhatsApp number with no overlap
• Use automation to respond instantly and reduce manual effort
• Lower costs by managing large teams and high volume with ease

Track every opportunity

The platform’s drag-and-drop sales funnel helps you track and convert leads without switching tools.

• Build custom funnels to fit your sales or support flow
• Drag and drop chats from one stage to the next with full visibility
• Stay on top of leads by organizing every WhatsApp conversation by stage

Stay organized and in sync

You can tag, search, and schedule messages to keep your team aligned and your leads nurtured.

• Assign chats to coworkers or teams for better ownership
• Tag conversations and organize them by topic, team, or priority
• Schedule messages so follow-ups never slip through the cracks

Connect your tech stack

ManyContacts integrates with tools like HubSpot, Pipedrive, Zapier, and more so you can sync lead data and automate workflows end-to-end.

• Integrate with CRMs like HubSpot, Zoho, Pipedrive, and Salesforce
• Automate actions with Zapier, Make, Pabbly, and more
• Connect store data from WooCommerce, Shopify, and other platforms

If you're using WhatsApp to talk to customers, it's time to level up. ManyContacts gives your team the tools to organize, automate, and close more deals—all from one shared inbox.

Start making WhatsApp work smarter for your business.