WhatsApp CRM by ManyContacts

Product details

Q: Do I need WhatsApp API?

InnovativeMaxPLUSJul 2, 2025
Founder Team
ManyContacts_Support

ManyContacts_Support

Jul 3, 2025

A: ✅ You can connect your WhatsApp either by scanning the QR code (with a regular WhatsApp or WhatsApp Business account) or using the official API with WhatsApp API (you can create your WhatsApp API account during the sign-up process).

The API version is much more stable, secure, and reliable than connecting via QR code. It allows you to:
• Send professional message templates
• Avoid being blocked by WhatsApp if customers report your messages as unwanted or spam
• And most importantly, work with a WhatsApp-validated, business-grade setup

It’s the go-to option for businesses who want to scale their customer conversations over WhatsApp.

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