Q: We are planning on a clean install for our laptop. How can we re-download the program.
Dear Support,
In addition, to our question above, we have an invoice for this purchase but how do we handle if an issue regarding licensing arises?
Thank You!
lifecycle2liveJul 9, 2025
Founder Team
atatomir
Jul 12, 2025A: Hello!
Thank you very much for contacting us. To install the application on a new computer, please download it from https://screentovideo.com/download/ and activate your license by following the steps provided at https://screentovideo.com/help/activate.htm as you did the first time. There should be no problems with the licence, but if anything happens, please don't hesitate to contact us.
Thanks for using ScreenToVideo.
Best regards,
Alex
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