⭐ 1 Star – Extremely Frustrating Experience, Waste of Time and Effort!
I rarely leave reviews, but this issue has completely ruined multiple projects for me. I use this software mainly for screen recording with audio, but every single time I try to trim or split the video during editing, the entire video goes black. The audio continues to play, but the screen recording turns into a blank screen — no visuals at all.
This has happened consistently across multiple videos. After spending hours recording and editing, all my hard work goes down the drain. I tried restarting, re-recording, reinstalling — nothing helps. The software is simply not reliable for anyone serious about screen recording or video editing.
It’s incredibly frustrating and disappointing. I expected at least the basic functionality of video trimming to work properly, but this software has failed miserably. If your work depends on screen recordings, please stay away unless you want to lose hours of effort and end up with unusable footage.
Fix this bug or stop marketing it as a screen recorder/editor. Not recommended at all.
atatomir
Jul 16, 2025Hello! We sincerely apologize for the persistent issues you have encountered. This behavior is unexpected and has not been previously reported. Our team is already investigating the possible causes; however, to expedite the process, we kindly request that you provide your project file and/or screenshots illustrating the issue.
Please send any relevant materials to contact@screentovideo.com, and I will personally ensure that they receive a thorough review.
Once again, we deeply regret the inconvenience caused and appreciate your patience as we work to resolve this matter as quickly as possible. Thank you for taking the time to share these details with us.