Q: The mac app asked for so many security permission
I download to give the app a try for simple time tracking on a freelance job. But it seems to required so many permissions... can I just reject them and simple use it as a personal time tracker? (Yet it seems not working probably as a notification pops on the top right corner every serval minutes with no information when clicking it)
A: Unfortunately, there is no way around this. It needs to access system data for user monitoring features.
However, if you need only a simple time tracker and your Mac has one of the M processors, you can install our mobile application on your Mac from the App Store. It will not ask for any permissions.
A: Currently, it's every 5 minutes. We are considering to allow more frequent screenshots at the cost of lower retention time. It may be available once the new version of the desktop app supporting this is available.
I created one manager but didn't grant access to view or delete screenshots. Somehow, he is still able to see the screenshots. i want someone as manager for just managing projects, teams, and new member invitations.. I don't want them to control anything with tracking features.. I dont want them to delete/ see their activity.. is there anything specifically i need to know about the role??
Q: The mac app asked for so many security permission
I download to give the app a try for simple time tracking on a freelance job. But it seems to required so many permissions... can I just reject them and simple use it as a personal time tracker? (Yet it seems not working probably as a notification pops on the top right corner every serval minutes with no information when clicking it)
Andriy_Trackabi
Jun 8, 2025A: Unfortunately, there is no way around this. It needs to access system data for user monitoring features.
However, if you need only a simple time tracker and your Mac has one of the M processors, you can install our mobile application on your Mac from the App Store. It will not ask for any permissions.
Share Trackabi Time Tracker App
Q: Do you support tracking and screenshots in Unix?
Andriy_Trackabi
Jun 7, 2025A: Yes, there is Linux application as well https://trackabi.com/time-tracking-desktop-application
Share Trackabi Time Tracker App
Verified purchaser
Thx! We'll try it out.
Q: Not screenshots every minute on this plan?
Andriy_Trackabi
Jun 7, 2025A: Currently, it's every 5 minutes. We are considering to allow more frequent screenshots at the cost of lower retention time. It may be available once the new version of the desktop app supporting this is available.
Share Trackabi Time Tracker App
Verified purchaser
Ok, that would be important, thx!
Q: Plan-1 says 25 employees and 300 clients.
Plan-1 says 25 employees and 300 clients. Which means per client - company profile can add up to 25 employees, Please clarify that. Thanks
Andriy_Trackabi
Jun 4, 2025A: It means you can have up to 25 users in total in your account if you purchase tier 1 plan.
Share Trackabi Time Tracker App
Q: What is the validity duration of the activity tracking and screenshots?
Andriy_Trackabi
May 31, 2025A: We don’t delete activity data. Screenshot retention is 60 days.
Share Trackabi Time Tracker App
Verified purchaser
I created one manager but didn't grant access to view or delete screenshots. Somehow, he is still able to see the screenshots. i want someone as manager for just managing projects, teams, and new member invitations.. I don't want them to control anything with tracking features.. I dont want them to delete/ see their activity.. is there anything specifically i need to know about the role??
You probably have some wrong settings. You should contact our support regarding this.