Trackabi Time Tracker App Questions

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Q: The mac app asked for so many security permission

I download to give the app a try for simple time tracking on a freelance job. But it seems to required so many permissions... can I just reject them and simple use it as a personal time tracker? (Yet it seems not working probably as a notification pops on the top right corner every serval minutes with no information when clicking it)

DanLauPLUSEdited Jun 8, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Jun 8, 2025

A: Unfortunately, there is no way around this. It needs to access system data for user monitoring features.

However, if you need only a simple time tracker and your Mac has one of the M processors, you can install our mobile application on your Mac from the App Store. It will not ask for any permissions.

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Q: Do you support tracking and screenshots in Unix?

Nick_TasteWPPLUSJun 7, 2025
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Andriy_Trackabi

Andriy_Trackabi

Jun 7, 2025

A: Yes, there is Linux application as well https://trackabi.com/time-tracking-desktop-application

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Q: Not screenshots every minute on this plan?

Nick_TasteWPPLUSJun 7, 2025
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Andriy_Trackabi

Andriy_Trackabi

Jun 7, 2025

A: Currently, it's every 5 minutes. We are considering to allow more frequent screenshots at the cost of lower retention time. It may be available once the new version of the desktop app supporting this is available.

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Q: Plan-1 says 25 employees and 300 clients.

Plan-1 says 25 employees and 300 clients. Which means per client - company profile can add up to 25 employees, Please clarify that. Thanks

nmr.edmJun 2, 2025
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Andriy_Trackabi

Andriy_Trackabi

Jun 4, 2025

A: It means you can have up to 25 users in total in your account if you purchase tier 1 plan.

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Q: What is the validity duration of the activity tracking and screenshots?

tasifahmedMay 30, 2025
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

May 31, 2025

A: We don’t delete activity data. Screenshot retention is 60 days.

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