Q: I added a team member through a ref link that you had posted before to test the team functionality.
The new account seems to get 80 credits (my plan has 400). Ok, fair enough. But I cannot see that user anywhere in my account. What do I do in case I need to delete a team member? How can I manage team members?
RobinK
May 14, 2024A: Hello,
Greetings for the day, and thanks for sharing your query!
You can manage your team using this direct link: https://app.writecream.com/manage-team
If you wish to make any changes to a team member's account like updating their credit balance or anything else, please reach out to our email or chat support team. You can write to us at support@writecream.com or you can contact the chat support using the chat icon at the bottom right corner of the website.
I hope this helps! Please let me know if you have any other queries, and I will gladly assist!
Have a great day!
Thank you,
Robin
new-horizons
Verified purchaser
Thank you!